Clement Chrysler Dodge Jeep Ram Florissant - Service Center

I took my Hellcat here for service & it was stolen from them Aug 16 2024 they did nothing to help me & was very dismissive they didn’t care at all & did nothing to help me the owner is Tony Cancila & they them Aug 16 2024 they did nothing to help me & was very dismissive they didn’t care at all & did nothing to help me the owner is Tony Cancila & they have no way for you to even get in touch with him they left my car out vulnerable to theft overnight & turned my kill switch off i don’t care what nobody says it seemed like a inside job i was told by police they have cars stolen from them often & they don’t care to do anything about it i wouldn’t recommend them to anyone More

They damaged my car and was very rude about the situation and the server Matt did not do his job and take pictures like he was supposed to the manager David did not show me any pictures like he promised the and the server Matt did not do his job and take pictures like he was supposed to the manager David did not show me any pictures like he promised they had my for over 2-3 weeks and can’t show me and videos or pictures,& when they found out I had insurance coverage they did something to my vehicle so I can bring it back for more repairs 1700 the first time and 500 the second time very poor communication and the takes 4-5 on a schedule oil change it’s a very sad dealership & I will never take my cars there again. More

Oil change Here it is 6 months later and this place is still horrible and horrible service. I have been here since 10 and didn’t leave to close to close. I was Here it is 6 months later and this place is still horrible and horrible service. I have been here since 10 and didn’t leave to close to close. I was told my vehicle was ready four times and I still have been waiting. Never again will I come here More

Take care of their customers If you go there make sure you ask for Cortez. He will make sure you are well taken care of. If there are any issues at all he will go above and beyond If you go there make sure you ask for Cortez. He will make sure you are well taken care of. If there are any issues at all he will go above and beyond to make it right. I had a small issue and he took it upon himself to speak with Tony and they made sure to take care of me and make everything right. My vehicle was serviced fast and accurately thanks to Bill in service More

Service Department is a NIGHTMARE I have been using Marty Cancila for my oil changes and tire rotations since I have bought my car, and every experience has been either horrible or les I have been using Marty Cancila for my oil changes and tire rotations since I have bought my car, and every experience has been either horrible or less than satisfactory. I make an appointment every time and even with an appointment, I have waited 4-6 hours just for an oil change and tire rotation. When I was there in May, I made an appointment and had to wait 5 hours for them to do my oil change. When I did not hear from them by about 5:30 (they close at 6), I decided to call to check up on it and they then decided to tell me that my car was ready. This time I came in at my appointment time and asked if there was any way my car could be ready quicker than my previous services, and Kyle did help a lot to make sure it was ready quickly, as it was finished within 30 minutes. When I went to pick up my car, I went in to the service department and stood there for 5 minutes while one worker was talking about his past-time/sports with another worker, and a third worker was eating chips. I stood there for 5 minutes without a single acknowledgement from all 3 workers at the desk. I will never go back to Marty Cancila. Severely disappointed in their service. More

willing to go the distance to make their customers happy i had a issue with the service dept at Marty Cancila Dodge..i received a call from the dealer ship about my visit.. I appreciate the call..and how the i had a issue with the service dept at Marty Cancila Dodge..i received a call from the dealer ship about my visit.. I appreciate the call..and how they took care of me the customer and acknowledged the issue and solved the problem...i am satisfied with the outcome, and i would recommend their services...anyone can have a issue or a problem its how you resolve the problem that counts.... More