
Clay Cooley Nissan Irving
Irving, TX
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429 Reviews of Clay Cooley Nissan Irving
The service department was great. I was in for a state inspection and was out of there in an hour along with a clean car. My service rep, Rick, was fantastic and kept me informed alon I was in for a state inspection and was out of there in an hour along with a clean car. My service rep, Rick, was fantastic and kept me informed along the way. More
Great customer service didn't have an appointment Roderick the salesman took great care of me. Walk in without a vehicle and left in a vehicle Roderick the salesman took great care of me. Walk in without a vehicle and left in a vehicle More
Great dealership with great customer service. But, please fully read your contracts to the clients and point out the key points of the contracts out to the customer. Such as the length of the con But, please fully read your contracts to the clients and point out the key points of the contracts out to the customer. Such as the length of the contract (miles and expiration) which ever comes first. I made the mistake of not asking more about my free oil changes when I purchased my Rogue. And during the selling of the car to both myself and my wife we only heard “3 years of free oil changes.” That was a selling point. However they left out “or 36k miles.” That was a little upsetting and here in Texas you can come across 36k miles quite quickly in a matter of months. I love my Nissan, and I’m pleased with the service maintenance folks. However, please instruct your folks to explain and fully disclose up front the small and big items. I would respect that more than finding out later down the road. I’m too trusting a person and I have to start questioning a salespersons motive and distill what they say. I’ll save me money down the way. More