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Clay Cooley Mitsubishi - Service Center

Arlington, TX

4.6
143 Reviews

143 Reviews of Clay Cooley Mitsubishi - Service Center

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May 25, 2024

Poor! Someone is using my email and using it at all of these locations. My email is my name that is not common. I tried contacting the shop to stop using i More

by C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Soler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Clay Cooley Mitsubishi responded

Hello, I am sorry to hear that you are experiencing these issues, please email our customer service department at ket@comeseeclay.com, and we will reach out to you...

May 23, 2024

I took my car at noon after work, they were very attentive and did all what the car needed to be done. More

by JIMSRC1417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mindieta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Clay Cooley Mitsubishi responded

Thanks Jim, for the 5-star review, we look forward to your next service visit...

May 22, 2024

Adam took great care of me from the second I arrived! He took him into consideration. I was driving five hours for my service and made sure that everything went very smoothly. More

by Marie512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mindieta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Clay Cooley Mitsubishi responded

Wow Marie, that is a drive and we truly appreciate your loyalty to the service department. Thank you for allowing our service team to service your vehicle, we look forward to your next visit...

May 22, 2024

He's always nice n takes care of me when I come through and get any service done More

by MISSTEXAS5588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

Tried two years ago when I bought the car what my issues were ( even called corporate offices). And no one cared what I had to say once you had my money. More

by TICKETHEADS1310
Recommend Dealer
No
Employees Worked With
Not here
May 20, 2024

Adam provided great service, giving details on what needed to be serviced and timely updates. More

by ROBERTMJONESJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024

I paid for a car in cash and did not get the services I was promised. I returned the car for a promised free car wash and it was not done. I was suppose to get access to the GPS tracking system and to this More

by SMITIBONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrea Bernal
2.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Soler
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

After being processed through 3 different trucks where the first 2 were defective and having to wait 8 months on the 3rd to get my handy-cap plates because of a title issue. You can see why I rate CCM L More

by james.walsh871
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rene Galvan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry White
2.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Been trying to get my windshield replaced for over a month. I have taken off work twice and taken my SUV in twice. Thet have failed miserably both times. I still have a cracked windshield and I can't ev More

by FWALMAINT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Soler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jo Wren
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

Service was great the reason I took a star off was because I was called about my appointment while I was on my way to get my oil change which I had no problem with the guy who called knew my appointme More

by ARCHER1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Wren 5 Stars