Back

Clay Cooley Mitsubishi - Service Center

Arlington, TX

4.6
158 Reviews

158 Reviews of Clay Cooley Mitsubishi - Service Center

Sort by
July 17, 2025

Customer service is top tier. I appreciate the level of communication while the vehicle is serviced. More

by mtsharper3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2025

The service for this dealership was very good but the waiting area not so much very hot air condition not working very well needs to be upgrade the waiting area More

by djm2448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ket Demoranville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jo Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Clay Cooley Mitsubishi responded

Thank you DJM, for your feedback and truly appreciate your honesty as we continue to improve in areas that need the most attention in our service department...

July 14, 2025

Good service. They really made sure that I was satisfied at the end of the day More

by MRLOUIS1116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Clay Cooley Mitsubishi responded

Thank you, we appreciate your business and review...

July 09, 2025

My visit was to the service department. This visit was only for an oil change. Price was a little more than I expected. I appreciate knowing the work that needs to be done. More

by rose.jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Clay Cooley Mitsubishi responded

Hello and thank you for the review, we appreciate your input regarding the oil change pricing. Our goal is to be competitive with the competition within our area, we will look further and make sure we are up to date on current pricing...

July 04, 2025

Got what needed fixed in a timely manner. I noticed the difference as I drove off. Glad I listen to his advice. More

by Kpow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

Clay Cooley Mitsubishi responded

Hello Kpow, thank you for taking the time to write about your vehicle repair, we appreciate the review and look forward to your next service maintenance visit...

July 02, 2025

The desired vehicle we were looking for came up in a search engine which took us to the dealer website for viewing. The website accurately described the vehicle in detail. It was very easy to schedule a More

by johnnymooring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Clay Cooley Mitsubishi responded

Hello Johnny, thank you for allowing Mitch and the sales team in assisting you with your new vehicle purchase, we're glad you was able to get the service in both sales and service departments, we are grateful for the review and look forward to your first service visit...

June 29, 2025

I have been going to this location for years, and Adam has a consistent record of outstanding customer service. He is always personable and explains the issues clearly. What some would consider the "extr More

by TREMAYNE.BROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ket Demoranville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Clay Cooley Mitsubishi responded

Hello Tremayne, thank you for the great review about Adam and our service team, we're always glad to hear that our customers are treated with outstanding customer service, we look forward to your next service visit...

June 28, 2025

Adam is always great customer service he explains everything to me . He lets me know what is next. And what may happen if i ignore it. More

by mtz310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ket Demoranville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jo Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2025 -

Clay Cooley Mitsubishi responded

Thank you, for taking the time to write Adam and our service team a 5-star review, we truly appreciate your patronage and look forward to your next visit...

June 26, 2025

I would love it if my radio would come inso I could use my radio when my friends and family are in it so I can brag on my car. I love how nice all the people are when I go to get my oil change.they treat More

by joestevenon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Clay Cooley Mitsubishi responded

Hello Joe, we are sorry that we could not earn a 5-star rating, we are sorry for the inconvenience regarding your radio issue and is a manufacturer back order, but glad to hear that our service team provided you with great service and treated you like family...

June 26, 2025

The staff’ was great. We are very happy with the car care we have received great service More

by erk1659
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ket Demoranville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jo Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Clay Cooley Mitsubishi responded

Thank you, for taking the time to recognize our service team, we appreciate your business and forward to seeing you back again for the next service maintenance...

1
...