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Clay Cooley Ford - Service Center

Arlington, TX

4.2
1,936 Reviews

1,936 Reviews of Clay Cooley Ford - Service Center

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February 25, 2021

Dealership is great service technician are terrible I have used don Davis for years I will never be back I feel like I was taken advantage of. The cashier was wonderful More

by DANNERMIKE74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marc Prestwood
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2021

Krystal Reyes was polite, informative, friendly, and concerned that I get the best service. She kept me up on the progress of my vehicle. It was very easy to get an appointment that fit my schedule. More

by lacath76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Reyes
February 17, 2021

Worst customer service. No value for time. Also very poor communication when someone need help. I am planning to get rid of Ford car which I bought from Don Davis so that I don’t have to comeback again. More

by SUDIP.MAJUMDAR16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Krystal Reyes
February 12, 2021

Service was performed on 3 Ford recall items and all appears to be done accordingly. No loner car for these Ford recall items that took 1+ day to repair. No car wash done on car left for over 1 day fo More

by SEVERETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Prestwood
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2021

Great work took longer than usual but a order of recall parts had to be performed. Did not get car wash maybe too cold of weather. More

by JUDY.CARTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Jones, Tyrone Robinson
February 10, 2021

I was provided with drop off and pick up service while having recall work performed on my Lincoln MKC. Everyone I deal with at Don Davis is friendly and makes me feel comfortable. Thank you. More

by DAVIDM1352
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Rashid
February 10, 2021

I felt like the guy who helped me did not want to be at work that day. we have all had days like that. what more can i say. not happy. More

by kevin rollins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Austin Howell
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2021

For my first oil change, it was a quick & easy process. Johnathon was great at explaining Don Davis' process & Krystal was able to get my daughter & I out in under the one hour suggested time frame. More

by krayzyt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathon , Krystal Reyes
February 08, 2021

It was great and very friendly i loved the service and outgoing friendliness of every one working there and they all made it very easy to make a purchase More

by gabriel11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xavier Echendu
February 05, 2021

I have never had bad service at Don Davis Ford. That’s where we bought our last vehicle and I get most of my major service is done. More

by NDRABBITINTX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Reyes
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