Clay Cooley Ford - Service Center

I have been using this dealership for a number of years I have been using this dealership for a number of years and always received excellent service and outstanding Customer Service. Would recommend them I have been using this dealership for a number of years and always received excellent service and outstanding Customer Service. Would recommend them to other people. More

Krystal was great to work with. I gave 4 stars because I had to bring the truck back because of another issue that, I believe, should have been caught. Only other issue is it will be usually take a week fo had to bring the truck back because of another issue that, I believe, should have been caught. Only other issue is it will be usually take a week for service. More

Larry Hinton has followed up with me to make sure all things were handled. Larry sent Sam Rashid and Jesse who took good care of me. Sam made sure to let me know that all was handled. I appreciate the things were handled. Larry sent Sam Rashid and Jesse who took good care of me. Sam made sure to let me know that all was handled. I appreciate the care and service I have received from Don Davis Ford! More

The Person helping me did a very good job on explaining what i needed to do and did a amazing job but doing everything quickly and was just a down right amazing person from that day he deserves a raise bec what i needed to do and did a amazing job but doing everything quickly and was just a down right amazing person from that day he deserves a raise because now i will always be going to the dealership More

Too many times i bring one of or trucks in for service you mess something up. The last was the hood on my 2014 Raptor. Some how you put a 4" wide scuff mark down the hood. you mess something up. The last was the hood on my 2014 Raptor. Some how you put a 4" wide scuff mark down the hood. More

It takes to long to get a oil change it was about 2 hours that’s way to long if you make it 1 hour or less that’s way to long if you make it 1 hour or less More

Very difficult to contact someone in service. Got passed around from one answering service to another. Was told they had cameras in stock and to drop it off at 11am. I did so and by 3:00 no call or upda around from one answering service to another. Was told they had cameras in stock and to drop it off at 11am. I did so and by 3:00 no call or update. I called and after getting passed around again I was able to finally contact someone in service and they hadn’t even pulled my truck in the bay. I live in Arlington but will be driving to Grapevine Ford or David McDavid for service and work going forward. Very poor experience. More

Reliable service and timely updates from service advisor, Krystal Reyes. The invoice correctly states the problem found and the parts and service needed for repair. Service for my vehicle has always been d Krystal Reyes. The invoice correctly states the problem found and the parts and service needed for repair. Service for my vehicle has always been done correctly the first time. More

Don Davis is a first class dealership! I was there for an oil and oil filter change. I am very pleased with the service I received. oil and oil filter change. I am very pleased with the service I received. More

Even though it took an hr and a half to get an oil change when there were only 2 other customers there. Even though they did a RUSH job and completed it in less than 10 minutes after I complained. The servi when there were only 2 other customers there. Even though they did a RUSH job and completed it in less than 10 minutes after I complained. The service guy I dealt with was nice and apologetic. More