Clay Cooley Ford - Service Center

Very unhappy with the service I received. Work that should have taken two days maximum took almost a week. Communication was very poor whenever I tried to get an update. The cost for the work Work that should have taken two days maximum took almost a week. Communication was very poor whenever I tried to get an update. The cost for the work that was done was overpriced. Part of the work was warranty and I was still charged for it. I do not recommend Don Davis for service work. More

My salesperson was a young lady by the name of Evelyn Sixtos. She did a great job helping me get my new car! Sixtos. She did a great job helping me get my new car! More

I was not pleased with my recent visit to your facility. About 35 minutes of waiting for an oil change and tire rotation Mr. Ley appeared in the waiting room to inform me that I needed an air filter and ha About 35 minutes of waiting for an oil change and tire rotation Mr. Ley appeared in the waiting room to inform me that I needed an air filter and had a nail in one of my tires. I approved replacing the filter and repairing the tire. Later he returned recommending a fuel flush which I approved. In total I spent more than 2 hours and the fuel flush was not completed because the proper tool was not available to complete the flush. Furthermore Mr. Ley did not give me an update on any possible recalls that may be in effect. More

Been trying to find ANYONE to help with my blue cruise upgrade, though I still couldn’t get the upgrade done (again) he did give a ford contact which might help! Blue cruise is the Most frustrating ford s upgrade, though I still couldn’t get the upgrade done (again) he did give a ford contact which might help! Blue cruise is the Most frustrating ford service. More

The customer service is excellent and my truck looked like new in time I am very satisfied like new in time I am very satisfied More

They took good care of me, had a small incident but they were very professional and took care of the issue at no cost to me. were very professional and took care of the issue at no cost to me. More

I was told by the Salesman that the step rails for the truck would be between 700 and 800 to put on. I walked out of there paying way over 900 which I was not prepared for. Really do appreciate the miscom truck would be between 700 and 800 to put on. I walked out of there paying way over 900 which I was not prepared for. Really do appreciate the miscommunication I received. More

Simple access,people friendly timely,informative dependable,clean waiting area and refreshments,comfortable temperature in waiting dependable,clean waiting area and refreshments,comfortable temperature in waiting More

everything was great. Marcy was very nice and explained everything and kudos to the technician that worked on the vehicle did not catch his name. Great customer service. Marcy was very nice and explained everything and kudos to the technician that worked on the vehicle did not catch his name. Great customer service. More

When I arrived at the dealership, immediately I was greeted by the service attendant to service my vehicle. greeted by the service attendant to service my vehicle. More