Clay Cooley Ford - Service Center

It’s my first time to do a new car maintenance.Your service quality and attitude are very good!Thank you very much!See you again. service quality and attitude are very good!Thank you very much!See you again. More

I needed to get my 2018 Ford Focus ST serviced and this was my first visit to Don Davis Ford. My service advisor was Krystal Reyes. She is fantastic! Very knowledgeable, personable and made sure to keep was my first visit to Don Davis Ford. My service advisor was Krystal Reyes. She is fantastic! Very knowledgeable, personable and made sure to keep me informed of the service being done. Kudos to Krystal and Don Davis Ford! More

This is the 3rd time that I have taking my Lincoln in for the same thing and they tell me that there is nothing wrong with the transmission, not so the same thing is happing. the same thing and they tell me that there is nothing wrong with the transmission, not so the same thing is happing. More

Larry Hinton was fantastic in every way as usual! Jessie in parts was terrific also....friendly but also professional. Ryan Butler disappointed me in that he didn’t totally explain EVERYTHING before signing in parts was terrific also....friendly but also professional. Ryan Butler disappointed me in that he didn’t totally explain EVERYTHING before signing....like what you all included to buy down a percentage?! More

Oil changed , but my issue is my screen will not turn on.. told me they might not get to it ...But never scheduled my appointment to fix it.. even after I asked again “someone will call you “ on.. told me they might not get to it ...But never scheduled my appointment to fix it.. even after I asked again “someone will call you “ More

The service adviser was a rockstar and very personable. The tech that missed the only for sure nail in my tire and just rotated them hopefully only had an off minute. The tech that missed the only for sure nail in my tire and just rotated them hopefully only had an off minute. More

The service rep didnt even address the main concern for my visit—-potentially 1000s in warranty repair, and the finance manager when i bought the truck sold me on a maintenance package with no mileage limi my visit—-potentially 1000s in warranty repair, and the finance manager when i bought the truck sold me on a maintenance package with no mileage limit that has somehow expired after 40k miles with 5 services still unused. I dont know how surveys work for you but i dont remember the service guys name so my selection below might not be accurate. I want a refund for my maintenance contract or i will never go through don davis again for a vehicle purchase. More

I still have not been notified of my part that was ordered for my recall. I took my car in twice and nothing has been done yet. Service dept not good but Jared who sold me my car is awesome! ordered for my recall. I took my car in twice and nothing has been done yet. Service dept not good but Jared who sold me my car is awesome! More

Long waiting time for repairs to happen. I am told they only have one person who can do electrical repairs. My side view mirror don't always respond to the switch on the drivers door panel. Most of the tim only have one person who can do electrical repairs. My side view mirror don't always respond to the switch on the drivers door panel. Most of the time when the mirrors try to adjust they just make a popping noise. More

My oil change was done in a short time. I was advised of anything that might need attention at a later time, As usual it was detailed, which I appreciate very much. anything that might need attention at a later time, As usual it was detailed, which I appreciate very much. More