Clay Cooley Ford - Service Center

Efficient, fast, professional. Easy to set up appointment using the website. Very friendly attendants. using the website. Very friendly attendants. More

The people there were kind, attentive, and professional. I complicated everything they say out to do, without trying to sale me on any extra service. I complicated everything they say out to do, without trying to sale me on any extra service. More

Was good on time element scheduled for service and friendly folks friendly folks More

I left a message for the service Manager and no return call call More

I came in for an oil change (The Works) that I always get and it’s the same price. This time the service advisor said it would be an extra 20 because I use full synthetic oil. I explained to her that I hav and it’s the same price. This time the service advisor said it would be an extra 20 because I use full synthetic oil. I explained to her that I haven’t changed the engine in the care so why now a 20 upcharge. Not happy at all about that. More

Very friendly. Everything happened in a timely manner. Very pleased. Very pleased. More

Called for a week left multiple voicemails no response, no returned calls. Charged for services not rendered, did not fix items they said they did. Terrible experience the last few visits. I have moved ove no returned calls. Charged for services not rendered, did not fix items they said they did. Terrible experience the last few visits. I have moved over to Don Davis Nissan and Dodge. I will never return to the Ford house. More

They only fixed 1 of 3 items and caused a fourth problem they wanted $1300 to fix. I will not go back. I’ll find someone else to do the work. they wanted $1300 to fix. I will not go back. I’ll find someone else to do the work. More

I can’t even fix the issues with my car because I have a job to be at and can’t be without my car for 10-12 days. That’s how long they said they would have to keep it. So now I’m stuck with these issues. I’ job to be at and can’t be without my car for 10-12 days. That’s how long they said they would have to keep it. So now I’m stuck with these issues. I’m very upset that they will not give a loaner vehicle More

Another easy, hassle-free service appointment - although there has been some turnover (one likes to be comfortable with the service rep) the quality and care given appear not to have suffered there has been some turnover (one likes to be comfortable with the service rep) the quality and care given appear not to have suffered More