Clay Cooley Ford - Service Center

Service on my 2011 F150 was performed very quickly and expertly. From check in to pick up, it was done in a very timely manner expertly. From check in to pick up, it was done in a very timely manner More

Took my aviator in for routine service. The service was performed in an appropriate amount of time. The work performed was good. Great service again. performed in an appropriate amount of time. The work performed was good. Great service again. More

The service on my vehicle took longer than I expected. Customer waiting area is nice but chairs are a bit uncomfortable. Check out was easy and quick. Customer waiting area is nice but chairs are a bit uncomfortable. Check out was easy and quick. More

Take little more time than I expected, just get oil change. I have no other comments. I would expect updates if it take more than thirty minutes. change. I have no other comments. I would expect updates if it take more than thirty minutes. More

I want I to take my time to say thank you to the service department 🥰 amd yo the other employees they are really good amd really good employees department 🥰 amd yo the other employees they are really good amd really good employees More

They have no responsibility, they promise and they do not act. They repeatedly canceled my appointment from February to last week. They did not behave respectfully at all. They misdiagnosed. And then the act. They repeatedly canceled my appointment from February to last week. They did not behave respectfully at all. They misdiagnosed. And then they wanted to charge me for nothing. I was very happy to take my car to another place for repair. I will never go back there. More

I don't like receiving such detailed surveys everytime I go in for service. I dislike the requirement to write a minimum 25-word comment before the survey is accepted. I will not respond to future custome go in for service. I dislike the requirement to write a minimum 25-word comment before the survey is accepted. I will not respond to future customer surveys because of this restriction. More

Sam is the best! Better keep him around. Why do I have to write 25 words of more? Breakfast tacos would be nice to have instead of donuts for early morning customers. write 25 words of more? Breakfast tacos would be nice to have instead of donuts for early morning customers. More

Kept car for 9 hrs for oil change, was told at 3:00 finish oil change and washing car. Called back at 6:10 after not hearing from them for three hours. Fed up, drove to Dealership, arrived 6:30 at whic finish oil change and washing car. Called back at 6:10 after not hearing from them for three hours. Fed up, drove to Dealership, arrived 6:30 at which point I saw my car being taken off rack. Suppose to change oil and rotate tires, was lied to tires had been rotated. After being put on spot, finally admitted he forgot about my car. Never returning there again… More

I was completely satisfied with the equipment, service and hospitality. Five years ago I purchased a Ford from Don Davis. It was my first Ford since 1967. For three decades I had been in foreign cars. and hospitality. Five years ago I purchased a Ford from Don Davis. It was my first Ford since 1967. For three decades I had been in foreign cars. Don Davis has changed my mind. More