Clay Cooley Ford - Service Center

Very professional and got me in and out by the specified time even tho I had a little extra work for them. time even tho I had a little extra work for them. More

Awesome customer service!! Mary keep you informed about the progress of your car and gets you in and out in no time at all. the progress of your car and gets you in and out in no time at all. More

Brought in 1-year old truck w/check engine light. I was told this is for emissions & software update. They would need to keep for a WEEK before it could even be looked at. Sounds like a better scheduling told this is for emissions & software update. They would need to keep for a WEEK before it could even be looked at. Sounds like a better scheduling system is needed to prevent customers from being without a vehicle for extended period of time! Pick up directly with cashier was quick and efficient. More

Made an appointment to have oil change and check engine light. Oil change over 2 hours and they couldn’t look at check engine light. light. Oil change over 2 hours and they couldn’t look at check engine light. More

Great experience at the dealership great community awesome people People seem to want to help you Fast and easy people know what they are doing awesome people People seem to want to help you Fast and easy people know what they are doing More

We arrive, the process was quick and easy and the advisor was very helpful, we will continue to service our vehicles at your location, and look forward to working with you. was very helpful, we will continue to service our vehicles at your location, and look forward to working with you. More

The service department associates are awesome. I had to wait a while, but they had a comfortable waiting area and I was told how long of a wait I would have. wait a while, but they had a comfortable waiting area and I was told how long of a wait I would have. More

Take 2 hours to get a oil change on 2020 Toyota cambry not caming back. My car got free oil change up to 90 thousand miles right now get 20 thousand...not cami back....orroboll service not caming back. My car got free oil change up to 90 thousand miles right now get 20 thousand...not cami back....orroboll service More

Good service. It took longer than I expected to get a oil change and tire rotation. Was not advised as when the car would be ready. Had to ask. change and tire rotation. Was not advised as when the car would be ready. Had to ask. More

No one in the service area when I drove up. Not a friendly greeting - seemed annoyed. In for oil and inspection, asked if they could plug in GPS antennae, was told only electronics could do that and friendly greeting - seemed annoyed. In for oil and inspection, asked if they could plug in GPS antennae, was told only electronics could do that and it was two weeks backed up. Manual transmission not driven well as they pulled the car away(the person behind me in line actually commented on this) Waiting room - coffee pot empty, no diet Dr pepper or Diet coke. Did not appear clean but was probably sanitized. Car was complete and parked in front of service area. After 10 min no one came to get me so I went to desk to ask. They said they didnt have the paper work. After another 10 min the paperwork arrived More