Clay Cooley Ford - Service Center

Very quick with my oil change. Great communication beforehand and after. Love them and will come back everytime beforehand and after. Love them and will come back everytime More

I made an appointment for an oil change. I also requested a car wash upon arrival. It took almost four hours to get my truck back. I went to check at the three hour mark to see what the delay was. I walked a a car wash upon arrival. It took almost four hours to get my truck back. I went to check at the three hour mark to see what the delay was. I walked around the back of the dealership to find my truck parked. I asked the service guy if my truck was going to get washed. He told me that they would be pulling it in for washing in 5-10 minutes. So I go back into the waiting area, after 30 minutes or so of waiting, I walk back around to the back of the dealership to still see my truck parked. I was not happy. I told the service guy to bring my truck around so I could leave. No apologies for the wait and I had to leave without getting my truck washed. More

Mark was great service rep He kept me well informed and he was very friendly. he was very friendly. More

I was very pleased with the courteous staff in the Service Department. A part had to ordered and it came in sooner than expected which allowed the mechanic to finish the job and return my car sooner t Service Department. A part had to ordered and it came in sooner than expected which allowed the mechanic to finish the job and return my car sooner than I expected. More

Service Dept is always Courteous, helpful and mindful of what my vehicle needs and takes care to make sure my vehicle is in great shape . what my vehicle needs and takes care to make sure my vehicle is in great shape . More

Just an outstanding team ! The service dept nailed every aspect of the work with dedication to excellence and professionalism! Thomas - manager - was closely involved and made sure the car was delivered o aspect of the work with dedication to excellence and professionalism! Thomas - manager - was closely involved and made sure the car was delivered on time and with in the forecasted cost rage . Clearly the General manager is driving the culture and beating the competition with his people and the DonDavis customer experience standards !! Well done all ! More

Excellent service with a quick resolution to my service. Well worth the 20 mile drive to get the work done! Well worth the 20 mile drive to get the work done! More

THE SERVICE MANAGER WAS GREAT. I HAD A EMERGENCY REPAIR THAT NEEDE TO BE DONE A.S.A.P. TOOK MY CAR IN ON THURSDAY AND HAD IT BACK FRIDAY MORNING HAD MY WIFE ON THE ROAD JUST ON TIME. THAT IS WHAT YOU CALL THAT NEEDE TO BE DONE A.S.A.P. TOOK MY CAR IN ON THURSDAY AND HAD IT BACK FRIDAY MORNING HAD MY WIFE ON THE ROAD JUST ON TIME. THAT IS WHAT YOU CALL GREAT SERVICE. More

Prompt service and professional service advisor. Charges were exactly as stated. I would not hesitate to have my vehicle serviced at this location. were exactly as stated. I would not hesitate to have my vehicle serviced at this location. More

Friendly and eager to solve and fix the issues that the concerns that brought me in. concerns that brought me in. More