Back

Clay Cooley Ford - Service Center

Arlington, TX

4.2
1,933 Reviews

1,933 Reviews of Clay Cooley Ford - Service Center

Sort by
November 22, 2021

I was concerned when I went by to check on my truck status and found the truck was in the parking area and was left unlocked on two separate occasions. There is no reason for leaving the truck unlocked More

by FLEET1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Rashid
November 19, 2021

Explained my situation with Mark Prestwood, had my vehicle towed, my concern was taken care of, satisfied with my service. More

by REV_EJONES
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Prestwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2021

Communication is a problem, scheduling appointments are Communication is a problem, scheduling appointments are too. Arrangements can be made, but service department is not ready. More

by DAS7159
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Rashid
November 17, 2021

They were very good and quick in getting my vehicle serviced, including washing before delivery More

by crjohns46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Rashid
November 16, 2021

Efficient service at dealership during visit. Had oil change. Waited for completion at dealership that day More

by BRENDAS119
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service - name unknown
November 15, 2021

Had an appointment at 10 arrived on time and it took over 2 hours to do an oil change. More

by Matt.marcks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sam Rashid
November 15, 2021

Mark and Sam were very helpful when I contacted them to service my Lincoln Continental. They were very accommodating. Thank you for the great service. More

by WORKMANJTX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Prestwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Rashid
November 11, 2021

No one informed me of my auto until I asked after 2 1/2 hours More

by LYNDA.RICHARDSON16
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sam Rashid
November 11, 2021

Everyone that I interacted with was very cordial, but I did not appreciate having to call multiple times in order to get an update on the status of the repairs. More

by ANTOINE.RUSHING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Rashid
November 11, 2021

My second time to purchase an escape from don Davis. Great experience again. Salesman professional and helpful. Would buy again. More

by mariafrmr45
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Stubbs
...
61
...