Clay Cooley Ford - Service Center

They are professional very courteous thorough the work is great quality work all and above is great quality work all and above More

Job well done, fast and efficient. The wait time was a bit long but there was coffee and donuts for customers. The wait time was a bit long but there was coffee and donuts for customers. More

Been using Don Davis Ford in Arlington’s service department for my F250 diesel for 150,000 miles now. I drive 25k miles a year so I’m in for maintenance 4-5 times a year. They always do a good job. department for my F250 diesel for 150,000 miles now. I drive 25k miles a year so I’m in for maintenance 4-5 times a year. They always do a good job. I like that they have a separate superduty truck service shop. More

Scheduling a service call does not actually guarantee that your vehicle will be serviced. I was told it would be 4 days before it got looked at since they only had 1 tech that did electrical work. Told t that your vehicle will be serviced. I was told it would be 4 days before it got looked at since they only had 1 tech that did electrical work. Told them I’d have to bring it in another time then so the lady gave me her number to call to reschedule. Yeah she never picks up her phone and doesn’t return voicemails either. Pain in the xxx just to get my truck fixed. More

Service is great I just hate the long wait time. They use to give your car a free rinse now you have to request it. They use to give your car a free rinse now you have to request it. More

They were 100% honest and caring, fast and very friendly place to go get an oil change. place to go get an oil change. More

The service advisor was great. But I told him my tire light was on and nothing was done, even though he said it would be. But I told him my tire light was on and nothing was done, even though he said it would be. More

Great job due to the time that I came in I couldn't have chosen a better time as well as a better place once again great job chosen a better time as well as a better place once again great job More

I appreciated the friendlness but the service rep was unable to access my Ford warranty of FordPass information, which may have led to some paperwork issues later in the day. I was not told that procedur unable to access my Ford warranty of FordPass information, which may have led to some paperwork issues later in the day. I was not told that procedures involved with my 60,000-mile service would end up costing $900. And my service rep, who hadn't warned me was no longer on site. Someone else stepped in and the bill was lowered to $400, which I appreciated. So things got screwed up, but they were fixed. Hence the three-star review. More

The service department was awesome. Thinking outside the box. Helpful. Great contact on issues and was ready the same day. I am a happy customer. Thinking outside the box. Helpful. Great contact on issues and was ready the same day. I am a happy customer. More