Clay Cooley Ford - Service Center

This was my first visit to Don Davis Ford and it was a great service experience. Joseph Ley, my service advisor, was outstanding to work with...he's well versed on the product line and provided me with g great service experience. Joseph Ley, my service advisor, was outstanding to work with...he's well versed on the product line and provided me with greater insight in servicing my 16 year old Roush Mustang! More

everything was great like always and he explained the recall to me. I'll keep coming back! recall to me. I'll keep coming back! More

I setup an appointment with a list of work items and they got it done on time and within the quoted amount. Very happy with the work they did. got it done on time and within the quoted amount. Very happy with the work they did. More

Service writer, Marcie was very professional and answered all my questions. Service was speedy and thorugh. all my questions. Service was speedy and thorugh. More

Very friendly and professional staff, specially Marcee is wonderful. I will always bring vehicle for service. is wonderful. I will always bring vehicle for service. More

All employees are professional, helpful, friendly. Marc Prestwood was especially helpful. Jared Taylor was especially helpful in finding me the vehicle I wanted. Marc Prestwood was especially helpful. Jared Taylor was especially helpful in finding me the vehicle I wanted. More

Four times I had to take my car for the same problem. The problem was nos solved and now, my middle and last rows seats that were working before they work on them, are now not working. The service depart The problem was nos solved and now, my middle and last rows seats that were working before they work on them, are now not working. The service department representative never let me show the problem to the mechanic. More

Marcie is the best. Continue to grow and keep being positive. Make sure management knows the good work you do. Continue to grow and keep being positive. Make sure management knows the good work you do. More

Arrived to service department ask for Shannon Burris. They call her on the loudspeaker she comes out of the corner yelling I’m smoking dam it I’ll be there. Told Shannon I wanted oil change tire rotat They call her on the loudspeaker she comes out of the corner yelling I’m smoking dam it I’ll be there. Told Shannon I wanted oil change tire rotation she pushed my car into the service shop. I wait two hours I come back and she tells me that they changed the lightbulb and my bill was eight dollars.. then she proceeds to tell me they did not change my oil and that I needed a tuneup. I replied to her we truck was tuned up 10,000 miles ago. I’m not question if the truck was even ever tuned up last summer when I brought it to you all I am a truck driver, extremely busy and not home much on my next update. I will be bringing my truck and speaking with manage. More

Shannon was amazing. Great follow up and customer service. On the other hand, I would expect better care with my car while it’s in the shop. The spare tire was sloppily t Great follow up and customer service. On the other hand, I would expect better care with my car while it’s in the shop. The spare tire was sloppily thrown in the back trunk and my rims still had a lot of sticky application gel on them. My key chain had been broken without any word about it until I was in my vehicle. I also think that if you spend approximately $1,000, that the rugs should at least be vacuumed. More