2,019 Reviews of Clay Cooley Ford - Service Center
Service is always excellent and fast. Kudos to the entire group at Don Davis Ford. Kudos to the entire group at Don Davis Ford. More
No communication at all from the service advisor, I had to call to get updates. Was told it would be completed within a few days, it was dropped off Monday, called in Thursday, Shannon told me possibly Fri to call to get updates. Was told it would be completed within a few days, it was dropped off Monday, called in Thursday, Shannon told me possibly Friday pickup. I called In Monday and was told a part was needed, a guy on the phone, said I should be glad they even looked at the truck, and they just ordered the part, said it could take another two weeks. I had to complain to get this moving, as this is my business truck, I picked up truck on Wednesday. Never waited this long for a completion on a recall. I would never return to Don Davis for anything More
Jonathan and his team were able to get our vehicle in and take care of the inspection and oil change very quickly and on short notice. They were also able to identify an issue we didn't know we had. Now we'l take care of the inspection and oil change very quickly and on short notice. They were also able to identify an issue we didn't know we had. Now we'll be able to get that taken care of under warranty. We didn't wait at the dealership, but they kept in constant contact with us about the status of our vehicle, and what services were recommended. More
The service parts department was efficient in identifying, locating and obtaining the required part. Once it was delivered to the dealership I was immediately informed and the installation schedu identifying, locating and obtaining the required part. Once it was delivered to the dealership I was immediately informed and the installation scheduled. More
Was very professional and very personable. Had my car back to me when they said. Had my car back to me when they said. More
The service was fantastic. Communication was great, they answered all of my questions. Well done. Communication was great, they answered all of my questions. Well done. More
Brought my F150 in hoping for a quick oil change and needed an honest answer, I run 8 crews in construction and needed to get back out in the field. Well thanks to Jonathan Pope, he skipped half of h needed an honest answer, I run 8 crews in construction and needed to get back out in the field. Well thanks to Jonathan Pope, he skipped half of his lunch break just to make sure it was done as agreed!! Great job Jonathan!! I will continue bringing my fleet vehicles here.. Jeff L. More