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Clay Cooley Ford - Service Center

Arlington, TX

4.2
1,933 Reviews

1,933 Reviews of Clay Cooley Ford - Service Center

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December 22, 2021

Everything went great, people were friendly and helpful and were willing to help with whatever I needed, great job and I will be back More

by CBPFIRE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Prestwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Peretti, Sam Rashid
December 21, 2021

Don Davis provided excellent service and support! Another dealership originally diagnosed the issue and claimed it would not be covered under the Ford Warranty! I reached out to Ford Motor Company More

by JOHN.COLLIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Prestwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie - , Chuck Peretti, Sam Rashid
December 21, 2021

Did everything perfect. My car works great no more problems and good customer service and a lot of help. More

by COURTNEYKYLE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Prestwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2021

Excellent service. The advisor was very helpful, answered all my questions. Had my truck in and out in about an hour and a half. Thank you!! More

by SCOTT.BUTLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Rashid
December 14, 2021

I had a new tire put on my F-150 and the tire person didn’t tighten my spare tire rack under the truck up. It was making a lot of noise, I took to another tire place and they took care of it. More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sam Rashid
December 14, 2021

I scheduled my appointment and arrived on time. Sam was there and ready to assist me. He listened to what I needed done and I was out there with good time. More

by krayzyt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Rashid
December 13, 2021

Great & excellent service ,your customer service & technicians are excellent,they do a great job,I’m highly impressed. More

by kojo662000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Prestwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Peretti, Sam Rashid
December 08, 2021

Service was fast and easy . Seeing I don't drive a lot lately it was nice to get in and out . The people were friendly and courteous. More

by BMWW52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Escobar
December 07, 2021

Excellent customer service and overall experience! Very professional and solid representatives for Ford! Jamie was exceptional and very helpful and provided superior customer service! More

by JOHN.COLLIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Prestwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie - , Chuck Peretti
December 07, 2021

The service department was prompt with their response and getting my Explorer in for the needed service. It did take 2 1/2 days for the service which was not expected for recall work. More

by SEVERETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Prestwood
4.0
This rating includes all reviews, with more weight given to recent reviews.
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