1,933 Reviews of Clay Cooley Ford - Service Center
I have been taking my vehicle there since I purchased it back in 2009, and this is the second time they don't refill all fluids as should happen since my car was being services with The Works package. Alth back in 2009, and this is the second time they don't refill all fluids as should happen since my car was being services with The Works package. Although I mentioned service advisor that last time they didn't replenish the windshield washer fluid last time my car was serviced there, and he said he'll mak sure this won't happen again, well, guess what? it happened again and when I arrive home about 25 minutes away from dealership my wife told me the didn't add fluid to reservoir. My concern is how can I be sure oil change, tire rotation and everything was done as expected and paid for since they cannot do something as simple as refilling a windshield washer reservoir. Not a good experience, second time in a row; last time didn't make a review but I guess this is not right and mus be shared. More
STAFF FRIENDLY AND HELPFUL. TRUCK READY IN A REASONABLE TIME ,AND EXPLAINED UP AND COMMING SERVICE RECCOMENDATIONS. TIME ,AND EXPLAINED UP AND COMMING SERVICE RECCOMENDATIONS. More
Staff was very helpful and friendly. Just a long service time for an oil change and tire rotation. But that could be due to short staffing. time for an oil change and tire rotation. But that could be due to short staffing. More
They are very professional and speak Spanish too and fix the problem fast thank you Ford the problem fast thank you Ford More
one of my tires was leaking air, and it had become urgent - the service crew were able to get me an at 5 pm [when I could leave work early]. And had the tire fixed in less than an hour from check-in to check - the service crew were able to get me an at 5 pm [when I could leave work early]. And had the tire fixed in less than an hour from check-in to check-out. Thank you. More
Excellent Service and always consistent. Mr Jaime Excellent Service and always consistent. Mr Jaime Escobar calls you back as promised. No surprises at payment time. Excellent Service and always consistent. Mr Jaime Escobar calls you back as promised. No surprises at payment time. More
Marc Prestwood was great to work with! He called us several times to keep us updated on a part order and install. several times to keep us updated on a part order and install. More
Dealer ship is awesome but the service department sucks i would not recommend anyone to go to the service department. would not recommend anyone to go to the service department. More
They took care of my truck like it belonged to them. I will be back again. will be back again. More