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Clay Cooley Ford - Service Center

Arlington, TX

4.2
1,933 Reviews

1,933 Reviews of Clay Cooley Ford - Service Center

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December 29, 2021

I have been taking my vehicle there since I purchased it back in 2009, and this is the second time they don't refill all fluids as should happen since my car was being services with The Works package. Alth More

by NEWCENTURYDFW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chuck Peretti, Sam Rashid
December 29, 2021

STAFF FRIENDLY AND HELPFUL. TRUCK READY IN A REASONABLE TIME ,AND EXPLAINED UP AND COMMING SERVICE RECCOMENDATIONS. More

by MPRESTWOOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Prestwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Rashid
December 29, 2021

Staff was very helpful and friendly. Just a long service time for an oil change and tire rotation. But that could be due to short staffing. More

by MELEAHBUTLER94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Prestwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Peretti, Sam Rashid
December 27, 2021

They are very professional and speak Spanish too and fix the problem fast thank you Ford More

by CARMEN.DURAN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2021

one of my tires was leaking air, and it had become urgent - the service crew were able to get me an at 5 pm [when I could leave work early]. And had the tire fixed in less than an hour from check-in to check More

by ROMIGH.JACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
December 27, 2021

Excellent Service and always consistent. Mr Jaime Excellent Service and always consistent. Mr Jaime Escobar calls you back as promised. No surprises at payment time. More

by JA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Jaime Escobar
December 26, 2021

Marc Prestwood was great to work with! He called us several times to keep us updated on a part order and install. More

by JPOYNTER0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Prestwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2021

A GOOD PLACE TO GET SERVICE FOR YOUR CAR.THEY TAKE GOOD CARE OF YOU. More

by tonylacroce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Peretti
December 23, 2021

Dealer ship is awesome but the service department sucks i would not recommend anyone to go to the service department. More

by mikepaulhack2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marc Prestwood
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Rashid
December 22, 2021

They took care of my truck like it belonged to them. I will be back again. More

by JOSHUAMARSHALL72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Peretti
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