Clay Cooley Ford - Service Center

Professional staff, courtesy, clean shop, great service, Doesn’t matter what I drive I bring it to Don Davis Ford for service Doesn’t matter what I drive I bring it to Don Davis Ford for service More

Everyone is always super friendly, service is usually fairly quick. The waiting room is always clean. Chairs could be more comfy. fairly quick. The waiting room is always clean. Chairs could be more comfy. More

Customer service was horrible and the van was filthy with workshops hand prints. My overall experience wasn't good. I use to have a great experiences, I'm not sure what happened. workshops hand prints. My overall experience wasn't good. I use to have a great experiences, I'm not sure what happened. More

Quick service, with a small waiting room. Little tables would be nice so you can put your purse or coffee while you wait. Little tables would be nice so you can put your purse or coffee while you wait. More

Just an overall great experience. Very easy, friendly, and seamless. Vehicle was in on time and out quickly. Very easy, friendly, and seamless. Vehicle was in on time and out quickly. More

Jonathan was the service attendant, I needed two recalls repaired as well as a oil change. I was there six hours. repaired as well as a oil change. I was there six hours. More

The whole crew at DD Ford are a pleasure to work with on a daily basis and as a customer. Thomas, Austin and Shannon did a great job at getting me straight in the shop for a state inspection. a daily basis and as a customer. Thomas, Austin and Shannon did a great job at getting me straight in the shop for a state inspection. More

Quick service and kept me informed throughout the service and offered other services via email which I did elect a few completed. My service manager stayed on top of everything and my vehicle was ready on ti and offered other services via email which I did elect a few completed. My service manager stayed on top of everything and my vehicle was ready on time. More

Shannon Burris was knowledgeable and helpful with the services that you offered. Her professionalism was top notch. services that you offered. Her professionalism was top notch. More

Scheduled an oil change for Saturday morning at 9am. Despite scheduling an appointment, I was there over two hours. Guy that checked me in said “I guess you are the SECOND customer of Jonathan’s I am Despite scheduling an appointment, I was there over two hours. Guy that checked me in said “I guess you are the SECOND customer of Jonathan’s I am checking in”. He was clearly irritated with Jonathan. It was clear that walk-in customers were getting in and out faster than me. I finally met Jonathan (had to seek him out after an hour). He said that my delay was because I did not ask for him at check-in to ensure that I was prioritized over walk-in customers. This made no sense since Jonathan’s peer met me at my car and checked me in. Clearly I was put in the queue as a walk-in customer. No one really seemed to care. Very frustrating experience. More