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Clay Cooley Ford - Service Center

Arlington, TX

4.2
1,933 Reviews

1,933 Reviews of Clay Cooley Ford - Service Center

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March 11, 2022

Good experience overall; work was completed, time required was longer than expected. Would prefer quicker responses via e-mails. More

by DAS7159
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Escobar
March 11, 2022

the do good work. you are in and out fast, they take good care of you. More

by tonylacroce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2022

This was my first time to schedule service at Don Davis Ford for my 2018 Lincoln. My service Adviser was Jonathan Pope and he was very knowledgeable and professional. He kept me advised of everything tha More

by DAVIDBURNS7019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Pope
March 07, 2022

I had an appointment for an oil change and they told me it would take 2 hours. It ended up not taking that long. I came in with my daughters (one is a year and a half) and the staff was amazing while we wa More

by kaydee41612
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Quincey Martin
March 07, 2022

I had the pleasure of working with Sam to get maintenance done on my vehicle. Sam was very thorough in keeping me updated with the status of the services being done on my vehicle. I look forward to continuin More

by CH6956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Rashid
March 03, 2022

They have done excellent service on my hybrid fusion. I will recommend Don Davis to my friends. More

by jchildress
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Escobar
March 03, 2022

Marc Prestwood was excellent as advisor, he did all the right moves to keep me informed every time I call to check on my vehicle status. He was caring and professional all time. Great Ford advisor. Also I More

by APUIG2015
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Prestwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Rashid
March 03, 2022

Fast service with helpful friendly people. I get good communication from my advisor and feel he understands my vehicle and needs. Mark Prestwood is a credit to the company and I appreciate h More

by KENTOPHAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Prestwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2022

Although the technician did use full synthetic oil he did not put the correct weight in my 2021 Mustang GT. I was told this would not hurt the motor in my car. Also the time it took to get the oil changed More

by kathy.grimes1958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Escobar
March 01, 2022

Staff was friendly and attentive. The process of getting assistance was quick and easy. Job well done. More

by CHARLES.OSBORNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Escobar
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