Clay Cooley Ford - Service Center

Walt was very courteous and well knowledgeable. So very thankful that they could come get my car, service it and bring it back to So very thankful that they could come get my car, service it and bring it back to More

They have always taken good care of my family and I. We will definitely by again We will definitely by again More

Service staff were professional, personable, and helpful. When I arrived - at my appointment time, with no other customers or vehicles in the service bay, at least three of the service staff noticed me, but When I arrived - at my appointment time, with no other customers or vehicles in the service bay, at least three of the service staff noticed me, but none of them acknowledged that I was there or indicated that someone would be out soon to see what I needed. That was a bit frustrating. After a few minutes, a woman (who did not introduce herself) came out and asked if I was there for an appointment. She then asked someone else (who also did not introduce herself) to take care of me. She did, and was very helpful. A different staff member came to the waiting area to let me know my car was ready and promptly took to check-out. More

I’ve always had good luck here but last Thursday afternoon was a different story. I can in around 1pm for a simple oil change because I was over due and only had that afternoon to get it done. 2 hou afternoon was a different story. I can in around 1pm for a simple oil change because I was over due and only had that afternoon to get it done. 2 hours later I was finally finished. 👎 More

Good service except the part of trying to sell me a tire when I did not need at the time. when I did not need at the time. More

Jonathan did extremely well as our service advisor. Got our vehicle in and out very fast without any issue. Timely, prompt, and courteous. Got our vehicle in and out very fast without any issue. Timely, prompt, and courteous. More

I was a 15 year customer who will now find someone else to work on my vehicles. My last service call was handled so poorly. All they had to do was be upfront and honest about what was being done with my to work on my vehicles. My last service call was handled so poorly. All they had to do was be upfront and honest about what was being done with my vehicle. Did not get the "Lincoln Wash" as on previous service calls. If you can't timely perform the necessary services don't take the vehicle. More

My car was kept for over 24 hours with no communication. The couple of times I called to check it went to voicemail. The couple of times I called to check it went to voicemail. More

Great service! Friendly and great communication! I didn't have any problems and will definitely come back! Friendly and great communication! I didn't have any problems and will definitely come back! More

Always pleased with Don Davis service. Marc was very helpful and friendly. I will be back Marc was very helpful and friendly. I will be back More