Clay Cooley Ford - Service Center

Bad experience With Don Davis Ford in Arlington. I made a appointment to take my F150 P/U in to have the power side view mirrors fixed on 5-5-5-2022 the appointment was scheduled for 5-25-2022. I h I made a appointment to take my F150 P/U in to have the power side view mirrors fixed on 5-5-5-2022 the appointment was scheduled for 5-25-2022. I had to leave the truck there so I rented a vehicle. I went by Don Davis this morning and was told they had not even looked at it. I did not even receive a phone call letting me know that nothing had been done. I turned in the rental and picked up my truck. I Have bought several trucks from Don Davis but no more. What a poorly run operation. More

Jonathan went above and beyond. Outstanding customer service and quality of work provided. Will definitely be back! Outstanding customer service and quality of work provided. Will definitely be back! More

They do good work and complete work within the given time frame. Jonathan was very helpful. frame. Jonathan was very helpful. More

Good staff and friendly. My only issue is that i have been trying to get my elect side view mirror issue fixed for some time now and the repairs have not happened. My only issue is that i have been trying to get my elect side view mirror issue fixed for some time now and the repairs have not happened. More

Don Davis Changed my oil in January 2022 with their free Santa's Helpers Oil Change deal where I brought them a toy for a good cause during the holidays. Well I didn't know this at the time until about 2 we Santa's Helpers Oil Change deal where I brought them a toy for a good cause during the holidays. Well I didn't know this at the time until about 2 weeks ago but instead of using a genuine Ford oil filter, they used some cheap Chinese job that leaked a quart of oil onto my power steering components and on my driveway. Also they left my skid plate loose which would vibrate when cold and when accelerating coming out of a turn around a corner Shame on them for doing their valued customers like this "a favor" by changing their oil and botching it for donating a toy during the Holidays. I went to a different non Ford dealership place to get my most recent oil change and they tightened all of that up and did it right and my truck feels like a brand new one. Now if I just have to have service at a Ford dealership, AutoNation Ford South Fort Worth will be getting my business from here on out. More

They where great and fast on service and friendly respectful. I will recommend them to friends and family. respectful. I will recommend them to friends and family. More

This is my 2nd vehicle purchase - very pleased with both the sales team and service personnel. the sales team and service personnel. More

The experience at the service department was as expected and on time. Advisor was very helpful and on time. Advisor was very helpful More

Had my car for over 2 weeks when they said it would be a couple of days. Had to call for update and had to leave a message every time and had no return call. couple of days. Had to call for update and had to leave a message every time and had no return call. More

They were very friendly and attentive. Service was done quick , if you have questions they will be happy to answer and explain to you any concerns. Service was done quick , if you have questions they will be happy to answer and explain to you any concerns. More