Clay Cooley Ford - Service Center

They were easy to get an appointment and their pricing was a nice surprise! I will be back. was a nice surprise! I will be back. More

The manager didn’t know about my appointment. It took several others to get involved before they were all on the same page. Other than that, it was great. It took several others to get involved before they were all on the same page. Other than that, it was great. More

I called and scheduled an oil change, the first for my new F250 that was purchased at Don Davis. They were prompt and courteous and had very good pricing. new F250 that was purchased at Don Davis. They were prompt and courteous and had very good pricing. More

excellent service excellent communication excellent service in don davis Ford. thanks Jason for the service in my ford f-150 see you next service thanks!!! service in don davis Ford. thanks Jason for the service in my ford f-150 see you next service thanks!!! More

I was very disappointed in my last service visit. First, it took over two hours to do an oil change tire rotation and cabin filter install. I provided the filter and I was charged $26 dollar for a fi First, it took over two hours to do an oil change tire rotation and cabin filter install. I provided the filter and I was charged $26 dollar for a five minute job. I removed all item from the glove box except for the lug nut key. Second the service tech did not return the lock back where he got and I had to return to the dealership to get it. This is not the first time that this has happened here. And last I asked for a synthetic oil change and I got a synthetic blend oil change. I did not find out about the oil change until the next day when I read the service report. More

Jason was amazing at accommodating me with my vehicle. However he had to cover for the porter that decided to disappear and then go to lunch when it was time to do his job. Also I was NEVER contacted However he had to cover for the porter that decided to disappear and then go to lunch when it was time to do his job. Also I was NEVER contacted when my part came into stock to let me know my vehicle was ready to be worked on. I'm glad I finally called myself. More

Quick and easy! Very helpful, able to answer all questions and get me in and out in a more than reasonable time. Very helpful, able to answer all questions and get me in and out in a more than reasonable time. More

This was my 140,000 mile check up. I bought my car there and for the first time I got a complimentary car wash. Very pleased. I bought my car there and for the first time I got a complimentary car wash. Very pleased. More

The work was done per my expectation. My complaint is there are no drivers to take customers home and there is no place to work for those that have to wait for long periods of time. You My complaint is there are no drivers to take customers home and there is no place to work for those that have to wait for long periods of time. You need a fast lane for folks bringing their vehicles for simple service like a Jiffy Lube. Not sure I can bring my vehicle to your shop any longer. Shannon was good, but, the service department and facilities needs MUCH improvement. More

They did a great job checking my car and changing the oil. Friendly and helpful staff. Only downside was they didn't wash or vacuum my car like the last dealership I went to did oil. Friendly and helpful staff. Only downside was they didn't wash or vacuum my car like the last dealership I went to did More