Clay Cooley Ford - Service Center

Service is always great. I like coming to this dealership because I always get my car back fast. I like coming to this dealership because I always get my car back fast. More

Alex was great gave me what I want great service family environment great people I enjoyed my time environment great people I enjoyed my time More

Primarily went for recall. Additional issue is sync won't update. Upon picking up my vehicle, there were no volunteer information, other than technician could not update for so Additional issue is sync won't update. Upon picking up my vehicle, there were no volunteer information, other than technician could not update for some reason. After probing for additional information he said he "wasn't sure but it may be like a mother board part that cost like $1100". No information on recall and no definite answer on sync More

Jonathan Pope was a pleasure to work with! Very friendly and professional. He did not disappoint and will go out of his way to help you. Highly recommend! Very friendly and professional. He did not disappoint and will go out of his way to help you. Highly recommend! More

Appointment was made but service rep stated had no record. Finally got rep to start service. Shuttle unavailable for pickup. record. Finally got rep to start service. Shuttle unavailable for pickup. More

I started chatting online to get an appointment and ensure my maintenance agreement could be utilized at this location. I was called quickly after and scheduled for an appointment within an hour. Upon ensure my maintenance agreement could be utilized at this location. I was called quickly after and scheduled for an appointment within an hour. Upon arrival I was greeted promptly and my vehicle was taken in. Great service! More

I arrived early and was allowed to get my truck serviced before my scheduled time. before my scheduled time. More

Dropped car off Monday morning. Hadn’t heard anything by Thursday. Contacted Thursday afternoon, was told they’d call back. No call. Contacted Friday, told a mechanic would be looki Hadn’t heard anything by Thursday. Contacted Thursday afternoon, was told they’d call back. No call. Contacted Friday, told a mechanic would be looking at it Friday. No call back. Called back Saturday and just told them to do the recalls and brakes so I could get my car back! More

Thomas in Service is second to none. Mike is also a great mechanic. I would suggest a parts rack should be incorporated for future repairs. Mike is also a great mechanic. I would suggest a parts rack should be incorporated for future repairs. More

Always friendly and good service every time since 2003 a high turnaround on service coordinators high turnaround on service coordinators More