Clay Cooley Ford - Service Center
Arlington, TX
1,933 Reviews of Clay Cooley Ford - Service Center
The whole crew at DD Ford are a pleasure to work with on a daily basis and as a customer. Thomas, Austin and Shannon did a great job at getting me straight in the shop for a state inspection. a daily basis and as a customer. Thomas, Austin and Shannon did a great job at getting me straight in the shop for a state inspection. More
Quick service and kept me informed throughout the service and offered other services via email which I did elect a few completed. My service manager stayed on top of everything and my vehicle was ready on ti and offered other services via email which I did elect a few completed. My service manager stayed on top of everything and my vehicle was ready on time. More
Shannon Burris was knowledgeable and helpful with the services that you offered. Her professionalism was top notch. services that you offered. Her professionalism was top notch. More
Scheduled an oil change for Saturday morning at 9am. Despite scheduling an appointment, I was there over two hours. Guy that checked me in said “I guess you are the SECOND customer of Jonathan’s I am Despite scheduling an appointment, I was there over two hours. Guy that checked me in said “I guess you are the SECOND customer of Jonathan’s I am checking in”. He was clearly irritated with Jonathan. It was clear that walk-in customers were getting in and out faster than me. I finally met Jonathan (had to seek him out after an hour). He said that my delay was because I did not ask for him at check-in to ensure that I was prioritized over walk-in customers. This made no sense since Jonathan’s peer met me at my car and checked me in. Clearly I was put in the queue as a walk-in customer. No one really seemed to care. Very frustrating experience. More
Good service keep you updated on your car and checking on everything you need for your car everything you need for your car More
Don-Davis Ford in Arlington has always completed the service in a timely manner. All the service representatives are alway very nice and willing to help you in any way. service in a timely manner. All the service representatives are alway very nice and willing to help you in any way. More