Clay Cooley Ford - Service Center

Worst service department ever. At one time Don Davis had a first class service department but not anymore. At one time Don Davis had a first class service department but not anymore. More

Not very friendly and information was not provided. My car failed inspection and when my husband picked it up nothing was said to him. They definitely don’t seem happy to see you and make you feel like My car failed inspection and when my husband picked it up nothing was said to him. They definitely don’t seem happy to see you and make you feel like an inconvenience. More

The dealership was very nice and very helpful with my vehicle, I would suggest any of my friends and family who has ford vehicle to come to Don Davis for their needs. vehicle, I would suggest any of my friends and family who has ford vehicle to come to Don Davis for their needs. More

Krystal is an excellent advisor and a pleasure to work with i would highly recommend her. with i would highly recommend her. More

I went in to get an oil change and tire rotation and my service advisor Crystal was excellent took care of me promptly got me in and out really quick. She was very friendly and courteous. service advisor Crystal was excellent took care of me promptly got me in and out really quick. She was very friendly and courteous. More

Always great service. Marc Prestwood is the best. Excellent team in both sales and service. Marc Prestwood is the best. Excellent team in both sales and service. More

I made an appointment for 1 PM so my car would be ready at 5 but it was not even started until 5?! They said there were others waiting for their cars?! So if I sit there I get priority but if I make an a at 5 but it was not even started until 5?! They said there were others waiting for their cars?! So if I sit there I get priority but if I make an appointment and give you 4 hours to get the work done I'm just pushed to the end of the line?! Makes no sense. I can't believe this place is still open. No cars. No one in Service bay when I arrived?? The service advisor I was assigned to never showed up and I was checked-in by someone else and when I called John thought it was funny and reasonable that More

The follow up was great. Communication and paying attention to what the car needed was well done. Communication and paying attention to what the car needed was well done. More

Great communication and work done as promised , the follow ups were appreciated, definitely will come back follow ups were appreciated, definitely will come back More

Courtesy and professional wait time was minimal and waiting area clean and comfortable…good job by Krystal waiting area clean and comfortable…good job by Krystal More