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Clay Cooley Ford - Service Center

Arlington, TX

4.2
2,014 Reviews

2,014 Reviews of Clay Cooley Ford - Service Center

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January 03, 2023

Best dealership I've ever worked with from both a sales standpoint (have now purchased 2 vehicles with them, and Jared (our salesman) recognizes me and remembers my name even when he's just passing through More

by rangerfamily5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2022

Great service as always at Don Davis Ford! Will not take my truck anywhere else. More

by Jeff F
Recommend Dealer
Yes
Employees Worked With
Marc Prestwood
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2022

Would have been okay but I asked to please put air in my tires and they did not!!! I had to sit in line at Discount Tire for at least 45 minutes for air, this was Friday Dec 23rd had a lot of shopping to More

by DBEVINS54
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Pope
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2022

The service department is great and fast. Always a pleasant experience at Don Davis service department. More

by SBURRIS71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2022

My expierence with Don Davis was excellent. They treated me like royalty. I won’t use anyone else! More

by BELL.LISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name
December 20, 2022

The service from Larry Hinton and Johnathan the Service Manager have been exceptional. They have gone above and beyond to assist. More

by JasnTX72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Hinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martha in Parts, 2 stars. Her follow up and follow through has opportunity for improvement. , Alex Aguirre
December 19, 2022

Took less time to fix the recall than I was told it would take to fix plus replaced the hardware on my under carriage. More

by DKLAVERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Prestwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawrence Teryek
December 19, 2022

I hace had problems with my side view mirrors for over 2 years and can't get them fixed or cared about. More

by jimman01
Recommend Dealer
No
Employees Worked With
Shannon Burris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2022

To expensive they wanted to charge me $665 just to change starter .went some where else and only payed 250 for starter and 70 in labor 320 in total More

by ERICSEGURA214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know name
December 16, 2022

Brought my 2017 F150 truck in to check out why it has puff of smoke on start up. After it sat there for a week I was notified that it was out of warranty and required $10,000 to repair. I then advised th More

by PHILDOYL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recall the name.
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