Back

Clay Cooley Ford - Service Center

Arlington, TX

4.2
1,933 Reviews

1,933 Reviews of Clay Cooley Ford - Service Center

Sort by
August 20, 2022

I’ve always had good luck here but last Thursday afternoon was a different story. I can in around 1pm for a simple oil change because I was over due and only had that afternoon to get it done. 2 hou More

by MZinstallations
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Reyes
August 20, 2022

Good service except the part of trying to sell me a tire when I did not need at the time. More

by CONNIE.SCHOOLEY
Customer Service
Recommend Dealer
Yes
Employees Worked With
Shannon Burris
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2022

Jonathan did extremely well as our service advisor. Got our vehicle in and out very fast without any issue. Timely, prompt, and courteous. More

by WAMPOPE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Pope
August 10, 2022

I was a 15 year customer who will now find someone else to work on my vehicles. My last service call was handled so poorly. All they had to do was be upfront and honest about what was being done with my More

by BBARNS09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shannon Burris
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2022

My car was kept for over 24 hours with no communication. The couple of times I called to check it went to voicemail. More

by ASHBSUTHERLAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marc Prestwood
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2022

Great service! Friendly and great communication! I didn't have any problems and will definitely come back! More

by NENY4J
Recommend Dealer
Yes
Employees Worked With
Austin Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hawley and Tanykia , Krystal Reyes
August 07, 2022

Always pleased with Don Davis service. Marc was very helpful and friendly. I will be back More

by JLP521
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Prestwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2022

They got it done efficiently in one day, but they should have washed my car. More

by JENKINS5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Prestwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2022

Excellent Service. Jonathon got our Fusion back to us the next day after doing safety recall work. More

by DPENDERGRASS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathon Pope
August 03, 2022

Great service ,good job, very clean building, very nice people, very helpful, and resolved the problem More

by sasildi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know the person who helped me, Andrew Benish
...
44
...