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Clay Cooley Ford - Service Center

Arlington, TX

4.2
1,933 Reviews

1,933 Reviews of Clay Cooley Ford - Service Center

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September 29, 2022

While the wait to get service takes weeks they do an outstanding job from the service writer on to the mechanic. More

by SOHC427
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Prestwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krystal Reyes
September 27, 2022

90+ minutes for an oil change and tire rotation. Zero feedback offered by the service manager on the checkup, had to ask. Recommend you DO NOT buy the service package from this dealer... I'm stuck. More

by KD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
September 21, 2022

Communication was awful took 2 days for them to complete a 30 minute safety recall had an appointment for Thursday morning and didn’t get my car back until Friday afternoon More

by JEDI1917
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shannon Burris
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2022

Service was really good on this last visit to Don Davis Ford. I will go back for sure. More

by MARKGIB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Reyes
September 16, 2022

Don Davis Ford has consistently provided excellent customer service for my Ford F150. I greatly appreciate my service agent Krystal Reyes. Krystal's demeanor is too notch professional More

by Kick-A-Poo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Reyes
September 16, 2022

It was quick and they explained everything before working on my car and recommended what needs to be done More

by Marygrace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Prestwood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krystal Reyes
September 13, 2022

Arrived at scheduled appointment, oil change & tire rotation were completed quickly. Kind service and no issues. Great experience! More

by XIO.RIOS205
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Reyes
September 13, 2022

Brought my Ford F150 in for the install of my truck bed cover. Was done very quick and they even had my truck washed when I picked it up. More

by arigoni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin` Pryor
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2022

I have been bringing my vehicles to Don Davis for over 20yrs. They have the highest quality customer service. They are wonderful. More

by ddtex9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2022

I had to have a tire and the Parts Department got it very quickly. Then the Service Department put it on. I needed it done no later than 2:30 and it was finished before that time. Very satisfied. More

by NBROWN6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Prestwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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