Clay Cooley Ford - Service Center

I was in and out in an hour. 30 minutes before the estimated time to complete my work. 30 minutes before the estimated time to complete my work. More

Everything was great just that Sam would tell me things and ended up not being able hay he says. But a great guy though he did everything he could to get me approved. Alex was a really good help though. He and ended up not being able hay he says. But a great guy though he did everything he could to get me approved. Alex was a really good help though. He tells you how it is. The next day my newly bought car ran out of battery out of nowhere in the morning and had to have my dad jump start me. I went on to my day and when I was going to hand out cards for my business the check engine light came on and I was like wait I thought it was fully certified? So I called Sam and told him what had happened. He told me to go in about an hour to drop it off and so i left right away. They had given me a rental until my car would be fixed. The other salesman told me they would call me when it would be fixed. I drove up that same day about 4 hours later to pick something up from my car and it was parked the same way I left it. 3 days later now no call. More

They finished the work on time . The staff was very helpful when I dropped off and picked up The staff was very helpful when I dropped off and picked up More

No comment , No service, no sales , no maintenance, No help , No understanding, no one is there , dealership is just a joke help , No understanding, no one is there , dealership is just a joke More

Service Department was fast, easy, and responsive! I felt they care about what I was saying and worked quickly to correct the issue. I felt they care about what I was saying and worked quickly to correct the issue. More

Krystal does an excellent job when I have my truck service. She good in give you excellent detail what’s going on with your vehicle. Krystal is good at her. Thank you for a great job. service. She good in give you excellent detail what’s going on with your vehicle. Krystal is good at her. Thank you for a great job. More

Didn’t have cabin air filter Paid a high price for a tire rotation and brake fluid flush tire rotation and brake fluid flush More

As the saying goes you never get a second chance to make a first impression. I am a disabled veteran and the proud mom of Kloe, a Yorkie service dog. My 2014 Ford Escape dashboard engine light came on while a first impression. I am a disabled veteran and the proud mom of Kloe, a Yorkie service dog. My 2014 Ford Escape dashboard engine light came on while driving. Krystal Reyes, a phenomenal Service Advisor answered all of my questions and has excellent communication skills. She spoke with Austin Howell, Service Manager who is professional and has “A Can Do Attitude!” They did not compromise or skip a beat on my repair service👨‍🔧. They both went above and beyond and far exceeded all of my expectations. The Service Technicians and Customer Service Representatives are always willing to go the extra mile with a smile! My 2014 Ford Escape was delivered ahead of schedule. Your quality of work is truly exceptional. Thank you for your outstanding Customer Service. Kericia & Kloe🙏🏾🐶🐾 More

Great service and friendly. My vehicle was done on time and didn't have problem. My vehicle was done on time and didn't have problem. More

My washer fluid was low it was not added and they also there was no complementary car wash. there was no complementary car wash. More