Clay Cooley Ford - Service Center

The customer service was friendly and attentive. The waiting time for oil change and regular maintenance was fast! The waiting time for oil change and regular maintenance was fast! More

This dealership is the best. They are friendly and fast. Defiantly recommend this dealership and Shannon Burris as your advisor They are friendly and fast. Defiantly recommend this dealership and Shannon Burris as your advisor More

Service was great and finished repairs ahead of time, and car feels brand new again. Thanks car feels brand new again. Thanks More

The service was very very poor. You can't get in touch with no one. You can't get in touch with no one. More

Great service! A little to long wait even after having an appointment but everyone was polite to my son and I. A little to long wait even after having an appointment but everyone was polite to my son and I. More

I’ve been here for 2 years now And I think I can honestly say that I’ve found a place to service my truck. Ecstatic over the service and courtesy of the staff. And it’s in Grand Prairie also. Will definitely say that I’ve found a place to service my truck. Ecstatic over the service and courtesy of the staff. And it’s in Grand Prairie also. Will definitely be back. More

If you can avoid taking your vehicle to this dealership for service, I would absolutely recommend it!!! This is my 3rd time having the take a vehicle here & every time the service gets worse. Not good cust for service, I would absolutely recommend it!!! This is my 3rd time having the take a vehicle here & every time the service gets worse. Not good customer service & Most Importantly the mechanics are not knowledgeable what so ever. Had $5000 worth the work done to find out they NEVER even completed 1/2 of the work! It was in for a coolant leak inside the engine & NO flush nor top off of the fluids was completed!! Took my Lincoln to another dealership & the service advisor said… “You got Scammed”. Completely unsatisfactory work is being done here. More

Easy process, great service. The service team kept me up to date on my service progress. The service team kept me up to date on my service progress. More

Everything about my recent service was great except for trying to submit the rating. I was unable to submit the five star rating. Your portal software sucks. trying to submit the rating. I was unable to submit the five star rating. Your portal software sucks. More

I was in and out in an hour. 30 minutes before the estimated time to complete my work. 30 minutes before the estimated time to complete my work. More