Clay Cooley Ford - Service Center

My resent service visit was a good one; vehicle was repaired and returned in a timely manor. Hopefully, the fix will hold. I've owned 5 Explorers, currently a 2016 & 2020; this 2020 has more proble repaired and returned in a timely manor. Hopefully, the fix will hold. I've owned 5 Explorers, currently a 2016 & 2020; this 2020 has more problems than all my previous Explorers. Doesn't say much for Ford quality. I'll be in the market of a 2024 vehicle; not sure if a Ford Explorer will be in the running. More

My service there was great and they took care of the everything I needed done on my vehicle for my inspection, I just when I got into my car they didn’t reset my car. So I ended up doing it on my own ve everything I needed done on my vehicle for my inspection, I just when I got into my car they didn’t reset my car. So I ended up doing it on my own versus the mechanic doing it, other than that everything was great More

Gave me a shock on the problem with the lugs on my car and it cost me an unexpected $200 and it cost me an unexpected $200 More

Best service I ever received. I wouldn’t bring my car anywhere else! Truly above and beyond. I wouldn’t bring my car anywhere else! Truly above and beyond. More

Marc Prestwood is always very professional, kind, and makes sure our vehicles are taken care of. I continue to bring our vehicles to the dealership as a result of his professionalism. makes sure our vehicles are taken care of. I continue to bring our vehicles to the dealership as a result of his professionalism. More

Friendly staff, prompt service. The lady behind to counter is the only one to ever help me use the points I have accumulated towards paying for my service, she is very nice and know The lady behind to counter is the only one to ever help me use the points I have accumulated towards paying for my service, she is very nice and knowledgeable. More

Very clean and organized. Answered all my questions. Very prompt quick turnaround. Ask if I had any questions. I will return for service when needed Answered all my questions. Very prompt quick turnaround. Ask if I had any questions. I will return for service when needed More

It was super easy to schedule my recall repair. There was hardly a wait to turn it in and they had it ready by early afternoon. Customer service was excellent. There was hardly a wait to turn it in and they had it ready by early afternoon. Customer service was excellent. More

Service is always excellent. Shannon deserves a raise. Keep up the good work Don Davis Ford Shannon deserves a raise. Keep up the good work Don Davis Ford More

The wait time has vastly improved and costumer service is . The work was also good. . The work was also good. More