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Clay Cooley Ford - Service Center

Arlington, TX

4.2
1,932 Reviews

1,932 Reviews of Clay Cooley Ford - Service Center

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March 21, 2023

The parts and serve dept was very helpful in getting the parts needed to get me back on the road. More

by SH76013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Prestwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Cooper
March 19, 2023

Service was very professional and much faster than I expected. Also, I was pleased with the price. Shannon and the cashier in the service department were very friendly and professional. More

by ROYJOHNSONJR65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2023

Shannon gives lots of attention to detail and guides you through the process from beginning to end More

by Ed1424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Prestwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Cooper
March 18, 2023

I had 2 recalls on my car and only 1 got fixed! ! I can't get state inspection because of the other recall I have it's just to reprogram the obd! More

by THISBLIEN
Recommend Dealer
No
Employees Worked With
I dnt remember his name
March 16, 2023

Everyone is helpful and work done on time. They explain all issues well and the questions answered well. More

by moe.rahmeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2023

Vehicle was at service center for one week, without an update after I was advised a couple days. I also got a thank you note, before I was told my vehicle was ready. More

by Edgar Hurtado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marc Prestwood
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2023

I had the opportunity to work with a lot of wonderful people while I was at this dealership, Martha was very knowledgeable and helpful at the parts counter. All of the service advisors were helpful and a More

by BeforeMSRP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Prestwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martha, Billy Cooper
March 09, 2023

Service appears to have been well done but slow. I was in for oil change, tire rotation and state inspection. Took approximately 21/2 hours. After one hour I began looking for my service advisor wh More

by RRMCCULLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Pope
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2023

marc was very nice and took care of the problem and kept me informed on the progress of the work. More

by F.NELSON45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Prestwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2023

Good service. I appreciate the Veteran discount. I've purchased my last 4 trucks from Don Davis. More

by SGTSANDOVAL21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Cooper
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