Clay Cooley Ford - Service Center

The team there is very service-oriented and polite. My battery replacement was expediently completed My battery replacement was expediently completed More

I don't have any thing to add at this time to this nonconsensual review. nonconsensual review. More

Great service and always do a great job. I never take my vehicle anywhere else. I never take my vehicle anywhere else. More

Took 5 hours to revieve 30,000 mile service, No one checked in with me during the visit. I finally checked in after over 4 hours. I may not be back, as service takes too long, and I drive over an hou checked in with me during the visit. I finally checked in after over 4 hours. I may not be back, as service takes too long, and I drive over an hour to get to the dealership. Spent an entire day off, which I would prefer to spend on other ways. More

Repairs were done in a timely manner . .. communication was not so good ... I started off working with a service advisor ... then I started getting calls from another advisor with no explan .. communication was not so good ... I started off working with a service advisor ... then I started getting calls from another advisor with no explanation for the change ... other than that, I was pleased with the quality of work done ... the lady checking me out also found some FordPass points that saved me some $$ on the bill ... that was nice ... More

Treated very well by all staff. Staff was exceptionally friendly and personable. Jennifer and Noah were great to speak with. Both displayed excellent customer service. Staff was exceptionally friendly and personable. Jennifer and Noah were great to speak with. Both displayed excellent customer service. More

i WAS ABLE TO FIND MY PERFECT COLOR AT D0N DAVIS. LOVE MY NEW TRUCK. I WAS ABLE TO CORRESPOND WITH JENNIFER WILLIAMS VIA EMAIL ABOUT THE DETAILS I WAS SEARCHING FOR. BY THE END OF THE WEEK SHE HAD FO LOVE MY NEW TRUCK. I WAS ABLE TO CORRESPOND WITH JENNIFER WILLIAMS VIA EMAIL ABOUT THE DETAILS I WAS SEARCHING FOR. BY THE END OF THE WEEK SHE HAD FOUND MY PERFECT F-150, 2 DAYS LATER IT WAS ON THE LOT. 3 DAYS LATER IT WAS IN MY DRIVEWAY. THANK YOU JENNIFER FOR DOING THE LEG WORK AND MAKING IT HAPPEN. More

The parts and serve dept was very helpful in getting the parts needed to get me back on the road. parts needed to get me back on the road. More

Every time I've used the service department, they have been professional, friendly and knowledgeable, and quick. been professional, friendly and knowledgeable, and quick. More

Very pleased we have SUV we take for oil and detail they always do such a great job and are friendly always do such a great job and are friendly More