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Clay Cooley Ford - Service Center

Arlington, TX

4.2
1,999 Reviews

1,999 Reviews of Clay Cooley Ford - Service Center

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February 10, 2025

Carol was easy to work with and had my truck ready to go in no-time! Thanks Carol! More

by kayne57harrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol
February 06, 2025

Buen servicio y trato excelente y rápidos y calidad se los recomiendo mucho y la sala de espera está excelente More

by Arechiga_ernie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Prestwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Ley
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

I dropped my vehicle off service and when I picked up the vehicle and brought it home, realized that there was oil residue on my hood and on the side of the pick up truck they did not properly take care of m More

by JOSEANGELPEREZJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt
February 04, 2025

My second experience with the service center. Experience was good, cold in the waiting room, but the service was efficient based on the recall and alignment request More

by rawest06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

Alec in the service department was very good, and kept me in the loop. I was very pleased with the service. More

by KDWITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec
January 29, 2025

Matthew listened to my needs and reason for the visit. He was understanding and let me know that if the shop that does my maintenance cannot do it, to keep Clay Cooley in mind. He will be glad to setup th More

by tdsheppard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
January 29, 2025

I called service department about an antifreeze drip. Very quick turn around on water pump & radiator hose. More

by ERHEATON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec Raetz
January 28, 2025

I had a prior experience shortly after they took over from Don Davis and had a bad experience. I posted a survey and was contacted immediately by Alex the service manager. He said next time we needed any More

by mdyess0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
January 19, 2025

I've been going to Don Davis Ford for over 7 years to get My oil changed for 49.95 and free tire rotation. But since clay Cooley bought them out, the oil change. Prices have gone up $20 plus a 10 or $15 fee More

by Kornbread
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Burris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Pope
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Matt was my new advisor and he did a great job keeping me informed and my truck moving through the process More

by farmer_386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt