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Clay Cooley Ford - Service Center

Arlington, TX

4.2
1,931 Reviews

1,931 Reviews of Clay Cooley Ford - Service Center

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May 23, 2023

My service there was great and they took care of the everything I needed done on my vehicle for my inspection, I just when I got into my car they didn’t reset my car. So I ended up doing it on my own ve More

by SAMMYYVAZQUEZ94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylnne Bledsaw
May 19, 2023

Gave me a shock on the problem with the lugs on my car and it cost me an unexpected $200 More

by lobo26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylnne Bledsaw
May 17, 2023

Best service I ever received. I wouldn’t bring my car anywhere else! Truly above and beyond. More

by FordFan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023

Marc Prestwood is always very professional, kind, and makes sure our vehicles are taken care of. I continue to bring our vehicles to the dealership as a result of his professionalism. More

by MARCUS.SEARING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Prestwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2023

Friendly staff, prompt service. The lady behind to counter is the only one to ever help me use the points I have accumulated towards paying for my service, she is very nice and know More

by RREMING64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Prestwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylnne Bledsaw
May 06, 2023

Very clean and organized. Answered all my questions. Very prompt quick turnaround. Ask if I had any questions. I will return for service when needed More

by GARYMOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023

It was super easy to schedule my recall repair. There was hardly a wait to turn it in and they had it ready by early afternoon. Customer service was excellent. More

by MORTON.KRISTINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Prestwood
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023

The wait time has vastly improved and costumer service is . The work was also good. More

by DDBRO48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Prestwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Payne, Kaylnne Bledsaw
May 02, 2023

Service is always excellent. Shannon deserves a raise. Keep up the good work Don Davis Ford More

by SBURRIS71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2023

They did a very good job fixing the problems. On my edge and my wife is happy now. More

by duckie47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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