Clay Cooley Ford - Service Center

I believe the service has improved since 2020-2021. i had stopped bringing my car to Don Davis because the service level declined. the service i received on Saturday, 08/12 was good. thanks! i had stopped bringing my car to Don Davis because the service level declined. the service i received on Saturday, 08/12 was good. thanks! More

Took over 2 hours for an oil change. Was told 1-1.5 hr, which is already ridiculous during the middle of the week. Was told 1-1.5 hr, which is already ridiculous during the middle of the week. More

This dealership does a perfect job every time I visit. It's the only places I trust to buy and service my vehicles. It's the only places I trust to buy and service my vehicles. More

You guys did what I needed done. Thanks for the speedy turn around as well. Thanks for the speedy turn around as well. More

I have been utilizing this dealership for many years for my Lincoln town car, which is in great condition. What’s the dealership has provided me with excellent advice, and each repair that I’ve had is alway my Lincoln town car, which is in great condition. What’s the dealership has provided me with excellent advice, and each repair that I’ve had is always turned out great I really appreciate Mark for even calling me on the phone to see if there’s anything that I need it for my Ford Lincoln town car he himself and said that my car is in pristine condition. Thank you so much Mark for all of your help. Thank you for going above and beyond the standard. More

After dealing with crabby non-service people at Autonnation, I am happy to be with a service oriented company. Autonnation, I am happy to be with a service oriented company. More

Was quick people were cool. Brock was very helpful. So was kay i think her name was. Brock was very helpful. So was kay i think her name was. More

Kay did an awesome job taking care of me and my vehicle. Very good job overall. Very good job overall. More

Great Service. They took care of my recall promptly. Would not go any other place. They took care of my recall promptly. Would not go any other place. More

My experience there wasn’t great. I was there specifically for a service on my supercharger and opted to just go ahead and do the 70k service. As part of that service, the supercharge I was there specifically for a service on my supercharger and opted to just go ahead and do the 70k service. As part of that service, the supercharger was to get new oil. So good so far. But that was it. The dealership is depressing and doesn’t evoke any sense of excitement, courtesy, Orr comfort. It had to be the most outdated customer lobby and show room I've ever seen. After waiting on the most uncomfortable lounge for 3 hours, I was told that they actually didn't have the oil on hand and their driver could have it back on FOUR HOURS!. I told him to wrap the other services up and I could come back once they had the oil. He then came back to tell me that I needed to pay for the service in advance. What??? Whomever advised him to come and tell me that basically guaranteed that I wouldn't be coming back to that dealer nor taking my Armada to the Nissan deafer in Arlington. I lost all trust in the Davis brand y that point. If the service is part of a package you include on this particular service why would I be asked to not only wait four hours, but also be asked to pay $124, up front? I will drive to Grabbed Prairie Ford going forward ll Thanks but no thanks! Dedrick Hopkins More