Clay Cooley Ford - Service Center

I leased my Lincoln in 2019; then purchased it last year. It has been a pleasure to drive. When it has been necessary to take it to Don Davis, I have had very good service. Thank you Lucy Thompson It has been a pleasure to drive. When it has been necessary to take it to Don Davis, I have had very good service. Thank you Lucy Thompson More

I've always had good experiences in the past, but this last time was not the best experience. I asked if the courtesy car could drop me off as I had things I needed to do. I was told it would be maybe 30 last time was not the best experience. I asked if the courtesy car could drop me off as I had things I needed to do. I was told it would be maybe 30 minutes and to sit on the bench out front. After an hour and a half I asked another employee about the courtesy car and they got it immediately. Then when I go to pick up my truck. I pay, get my keys, but my truck is nowhere in sight. Had to be retrieved in the back. It seemed as if none of the service advisors care about doing their job. Gives me second thoughts on returning in the future. More

Thanks so much for fixing the issue after so many others could not! Thank you again. could not! Thank you again. More

Everything went well. Did not like the wait. Although I understand lunch time. Next time I will come earlier in the morning. Did not like the wait. Although I understand lunch time. Next time I will come earlier in the morning. More

Great service! We were able to do most of the transaction on line. Met the guy halfway to Arlington to pick it up. I have bought many new vehicles and this was the We were able to do most of the transaction on line. Met the guy halfway to Arlington to pick it up. I have bought many new vehicles and this was the smoothest transaction ever! More

Great job once again! Your Service Reps and Mechanics 🧰 always do a great job! Don-Davis has serviced the vehicle since I purchased it. Your Service Reps and Mechanics 🧰 always do a great job! Don-Davis has serviced the vehicle since I purchased it. More

Kevin Pryor has been an excellent representative of Don Davis Ford. He has been very helpful in the vehicle delivery process. The Service Center was prompt and thorough in performing the requested work. Davis Ford. He has been very helpful in the vehicle delivery process. The Service Center was prompt and thorough in performing the requested work. More

Thanks for taking good care of my car timely and returning it clean. Great service returning it clean. Great service More

Mr. Pope took care of the vehicle properly. Thanks for the service and the snacks! the service and the snacks! More

don davis service center are so slow in getting you in and out.2 1/2 hours for a oil change and tire rotation is a little much. then they put your car in the parking lot and don't tell it is ready. I had and out.2 1/2 hours for a oil change and tire rotation is a little much. then they put your car in the parking lot and don't tell it is ready. I had to go in and ask a service man if my car was ready he told to Waite he would look into it. he came back out and said it was done they were doing paper work on. if I would have not seen them drive it out i would have waited another hour to get it. and when I went to pay the bill they still didn't have the paper work. and the lady couldn't fine my ford pass account had to Waite for some else to find my account. over all about three hours for a oil change. Thanks Don Davis. Tony Lacroce More