Clay Cooley Ford - Service Center

The small things like tires not inflated to proper pressure or the truck not washed pressure or the truck not washed More

I purchased my vehicle on a Saturday and on Monday it started making a noise under the hood. I drove it for a couple of weeks to see if the noise would stop. When I called to make an appointment to take started making a noise under the hood. I drove it for a couple of weeks to see if the noise would stop. When I called to make an appointment to take my car in I was told that I had to go through my sales person because I had only had the war for 3 weeks. I walled my sales person and he was great. He told me to take my car in the next day but to take it to the service department and have them call me. When I arrived the service attendant told me that I needed an appointment and I told him that I tried to schedule one but I was told I had to go through the sales person. Again he told me that I should have scheduled an appointment. I had him contact my sales person and my sales person is the one that was gracious and kind enough to make sure I got the service that I needed. My experience with the Don Davis service department has been horrible the last few times I took my car/cars in for service. They are rude and make you feel like you are an inconvenience. More

Fast and professional, these men and women at Don Davis Ford make me proud to be a Ford owner. Ford make me proud to be a Ford owner. More

Shannon did a wonderful job in helping us get in to have service done on our truck as it was having trouble while in Texas. She communicated during the service and and let us know when the truck was finish service done on our truck as it was having trouble while in Texas. She communicated during the service and and let us know when the truck was finished and ready for pickup. More

My buying experience with Don Davis Ford was very enjoyable. The sales peope were very friendly and easy to work with, especially Jared. enjoyable. The sales peope were very friendly and easy to work with, especially Jared. More

Great service! Very professional staff. Super knowledgeable about all the aspect of the vehicles. Highly recommend! Very professional staff. Super knowledgeable about all the aspect of the vehicles. Highly recommend! More

Oil change and inspection took 2 hours and 30 minutes and didn’t even look at radio issue. Worst service didn’t even look at radio issue. Worst service More

Called ahead and told service agent that I had two issues that I needed to be looked at and a possible issue with my brakes. They were able to look at the brakes, but I 2as told I would have to leave my vehi that I needed to be looked at and a possible issue with my brakes. They were able to look at the brakes, but I 2as told I would have to leave my vehicle for week to have someone look at the two issues. They were to advise me I had other maintenance issues, and were to complete those issues in a few hours. More

Always fast and friendly and fair. Reliable service is hard to find no days. Thanks! Reliable service is hard to find no days. Thanks! More

I was greeted when I arrived. I was just having an oil change. I had never been to this dealership but a friendly lady that set up my appointment took time to put in my informatio I was just having an oil change. I had never been to this dealership but a friendly lady that set up my appointment took time to put in my information. When my name was given the attendant said she couldn't find any info on me or my car. I dont understand that at all. The lady that set up my appointment took 30 minutes taking down everything. After two hours I had to ask someone to check on my car. Paperwork was being done. 15 minutes later the cashier didn't even go over the details of service. I was trying to use points and was told when I scheduled that it would be handled by the cashier and it would not be a problem. But it was! He didn't know how to look up my points. Good thing for the lady at the end. She knew that my Ven number would pull up my account. Noone still went over the service paperwork that was done to my car. Overall I was there 2 hours and 30 minutes. Way to long for a routine oil change. When I got home I got on the Ford accessories page. It showed a recall for my Ecosport. I was never notified by mail. Shouldn't the dealership at this appointment had checked? I'm still not sure if my car is part of the recall. None of the people were rude but just not on there A game for my appointment. More