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Clay Cooley Ford - Service Center

Arlington, TX

4.2
1,930 Reviews

1,930 Reviews of Clay Cooley Ford - Service Center

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February 15, 2024

Shannon ( Service Dept ) was attentive and showed integrity ( hard to find these days when dealing with car dealers reps ) when I dropped the vehicle for repair. She explained that the vehicle just n More

by LUCIANO915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George …. The Sales Director - GREAT Attitude / Charisma to deal with PEOPLE., Kaylnne Bledsaw
February 13, 2024

The valet process was really nice and convenient and was completed in a very timely manner. Great service More

by MRT5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2024

customer service and prompt work were great! thanks for an easy experience and transaction with yall. More

by BRANDONOSTMEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylnne Bledsaw
February 10, 2024

Thanks Jonathan. Nice job. Helpful. Knowledgeable. Good follow up. Will caa add l him again. More

by JEFF.YALE
Recommend Dealer
Yes
Employees Worked With
Jonathan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2024

The customer service and work done on my truck exceeded my expectations. I recommend Don Davis Ford Service Department. More

by baschools
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2024

As always with all your service advisors, I have a great experience, and Shannon was no exception. I actually enjoy bringing my vehicle in for maintenance because everyone at the dealership is always so fri More

by MVA1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2024

Still needs work. Picking up cars. Good idea keep working on it. Also if a car needs a gallon of fuel put it in the tank. Don’t send back without doing the work. More

by WTTRASK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Pope
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2024

I took car in for losing antifreeze. . left my car Sunday and picked it up on Monday due to hose being on back order .. I asked Shannon to show me which hose when I noticed they left my c More

by LISAALMENDARIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Burris
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2024

Took care the issue I had with my new truck! The prompt response was appreciated More

by mitchell16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarod Taylor
January 30, 2024

Jonathon has great understanding which helped me significantly . He knew what my car needed and I thank him More

by jchildress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
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