1,971 Reviews of Clay Cooley Ford - Service Center
I've been going to Don Davis Ford for over 7 years to get My oil changed for 49.95 and free tire rotation. But since clay Cooley bought them out, the oil change. Prices have gone up $20 plus a 10 or $15 fee My oil changed for 49.95 and free tire rotation. But since clay Cooley bought them out, the oil change. Prices have gone up $20 plus a 10 or $15 fee for tire rotation. I'm going to another Ford dealership for service now. More
My service tech was amazing, kept me up to date and informed as best HE could. The parts department on the other hand not so much. Put parts and did work that was not approved and almost doubled my inv informed as best HE could. The parts department on the other hand not so much. Put parts and did work that was not approved and almost doubled my invoice. My service tech fixed it so all good, but kept my car from me two more days than necessary! More
Our family was very pleased with the service we received. We highly recommend Clay Cooley. We highly recommend Clay Cooley. More
The service advisor did not explain all the associated costs prior to servicing the vehicle. I also was not informed of the details of the cost until all work was completed which included services that I costs prior to servicing the vehicle. I also was not informed of the details of the cost until all work was completed which included services that I did not agree to. I also did not receive a copy of the certified "complimentary multipoint inspection." The service completion time was reasonable however, I will not be returning. More
The communication was great. The accommodations with loaner car was greatly appreciated. Problem appear to be fixed will definitely travel the distance again . The ford dealershi The accommodations with loaner car was greatly appreciated. Problem appear to be fixed will definitely travel the distance again . The ford dealerships in plano / dallas are not good More
wow this is not like Don Davis auto croup. Clay Cooley Ford is a lot better now the service is great here now they really take care of there customer now no more three hour oil change they kno Clay Cooley Ford is a lot better now the service is great here now they really take care of there customer now no more three hour oil change they know what there doing now. Thank you clay very good job. More
Service was fantastic, dropped my F150 in the afternoon and it was done first thing the next morning. Cost was expensive, but Ms. Ibarra found discount coupons (on her own initiative) which offered a lower and it was done first thing the next morning. Cost was expensive, but Ms. Ibarra found discount coupons (on her own initiative) which offered a lower cost... thanks you very much. More
Work required performed well and quickly service bill ready in record time all personnel involved very helpful ready in record time all personnel involved very helpful More