Clay Cooley Ford - Service Center

The service was quick with no issues. The problem is the automated "critical" service recommendations. I was recommended to get get my cabin air filter replaced. The same filter that I re The problem is the automated "critical" service recommendations. I was recommended to get get my cabin air filter replaced. The same filter that I replaced earlier that morning. That just tells me that I can't trust anything coming from this service center and I don't do business with people I can't trust. Outstanding way to lose a customer. Kudos. More

Excellent customer service, and excellent communication with my service advisor, definitely will continue using this service for future needs with my service advisor, definitely will continue using this service for future needs More

Exceptional Service and great staff. From the buying process to finance to service. I will always be a customer here. From the buying process to finance to service. I will always be a customer here. More

Nacho was very good to work with, service team did not do a good job about cleaning spill oil off of my vehicle underside. Worse thing is after oil change, Ford motor company is still sending me reminders a good job about cleaning spill oil off of my vehicle underside. Worse thing is after oil change, Ford motor company is still sending me reminders today that my oil has not been changed yet.. was changed on the 24th. More

I have a good experience , they finish the service before I expected. They did my recalls and tire rotation. I expected. They did my recalls and tire rotation. More

Nacho was super helpful and knowledgeable. Great service and fast to help with my vehicle issues. Great service and fast to help with my vehicle issues. More

The service with this dealership is SO hit or miss. First experience I waited FOUR!!! hours for an oil change because they also lost my keys! Second experience was fine, no issues And my third expe First experience I waited FOUR!!! hours for an oil change because they also lost my keys! Second experience was fine, no issues And my third experience my inital advisor did not call or communicate about my service at all so I didn't even get done what their website said it was! I ended up having to pay more money. Thank goodness the second Advisor, Carina, was wonderful and so extremely helpful. More

It was great. They brought me back home because they were going to have to keep it a few days. And then they delivered it back to my house. They even sent me a tra They brought me back home because they were going to have to keep it a few days. And then they delivered it back to my house. They even sent me a tracker so I could see what road or street they were driving on to get to my house. GREAT More

Good and fast service I was very happy with the delivery of service I reciprocated and the fashion I got it. of service I reciprocated and the fashion I got it. More

Great customer service and explained everything to me . I will continue to bring my vehicle im big on customer service I will continue to bring my vehicle im big on customer service More