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Clay Cooley Ford - Service Center

Arlington, TX

4.2
2,167 Reviews

2,167 Reviews of Clay Cooley Ford - Service Center

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July 29, 2025

The service was quick with no issues. The problem is the automated "critical" service recommendations. I was recommended to get get my cabin air filter replaced. The same filter that I re More

by sgs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember their name and at this point don't need to know it.
July 28, 2025

Excellent customer service, and excellent communication with my service advisor, definitely will continue using this service for future needs More

by SANCHEZ_OSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacio "Nacho" Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2025

Exceptional Service and great staff. From the buying process to finance to service. I will always be a customer here. More

by garrett.k.petty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2025

Nacho was very good to work with, service team did not do a good job about cleaning spill oil off of my vehicle underside. Worse thing is after oil change, Ford motor company is still sending me reminders More

by j3ffritz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacio "Nacho" Ortega
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

I have a good experience , they finish the service before I expected. They did my recalls and tire rotation. More

by JANETMARIN61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

Nacho was super helpful and knowledgeable. Great service and fast to help with my vehicle issues. More

by thinkpinkpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacio "Nacho" Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2025

The service with this dealership is SO hit or miss. First experience I waited FOUR!!! hours for an oil change because they also lost my keys! Second experience was fine, no issues And my third expe More

by Clewis5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anastacio "Nacho" Ortega
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2025

It was great. They brought me back home because they were going to have to keep it a few days. And then they delivered it back to my house. They even sent me a tra More

by Dalton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
July 21, 2025

Good and fast service I was very happy with the delivery of service I reciprocated and the fashion I got it. More

by Jacobflex18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
July 16, 2025

Great customer service and explained everything to me . I will continue to bring my vehicle im big on customer service More

by DELEON67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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