Clay Cooley Ford

It took a week just to find out what the problem was with my F450. After I received a text it took another 4 days for repairs. When I made the appointment it took to calls to get it scheduled. Then a week be my F450. After I received a text it took another 4 days for repairs. When I made the appointment it took to calls to get it scheduled. Then a week before they took me the problem. Will not use Clay Colley Ford again. More

Helpful and fast service. Very friendly staff made my visit feel welcoming and I knew I was being well taken care of. Very friendly staff made my visit feel welcoming and I knew I was being well taken care of. More

They made me feel like family from beginning to the end. I was very satisfied with the help I was provided not only on my vehicle, but in general. Awesome communication and great experience overall. I was very satisfied with the help I was provided not only on my vehicle, but in general. Awesome communication and great experience overall. More

Great service and Nicholas was very professional helping me finding the right truck for me me finding the right truck for me More

Jason was very helpful & friendly. The overall service experience was poor, which is no fault of Jason’s The overall service experience was poor, which is no fault of Jason’s More

Excellent service and quick turnaround. Pricing seemed fair and they had the targeted vehicle ready to go when I arrived. Pricing seemed fair and they had the targeted vehicle ready to go when I arrived. More

Poor dealership, communication at such a low level and just don’t take accountability. So no issues with mechanical or body work etc they sold me a vehicle with no title and 3 months on still not resolved just don’t take accountability. So no issues with mechanical or body work etc they sold me a vehicle with no title and 3 months on still not resolved. Then not to mention registering me with the wrong finance company despite the final and executed agreement being with another lender. Avoid at all costs, once they sell you a vehicle all you get then is put through to voice mails and no one calls you back not to mention the pressure from their finance team trying to upsell you after you have already agreed the sales price… More

It was a great experience! ! My oil change was at the end of the day and I was in and out in under a half hour! ! My oil change was at the end of the day and I was in and out in under a half hour! More

I experienced a significant lack of communication throughout the entire process. It took five days just to diagnose the issue with my car, and once the diagnostics were completed, no one contacted me throughout the entire process. It took five days just to diagnose the issue with my car, and once the diagnostics were completed, no one contacted me to explain the problem. I was left to interpret a brief note written by the mechanic. I also wasn’t informed when my car was ready for pickup, I only found out because I called to follow up myself. When I arrived, no one reviewed the diagnosed issues or discussed any recommended solutions with me. The vehicle was simply brought around, and payment was taken without any further explanation. More

Service is acceptable. Completed on a reasonable time. Appreciate the on line updates. Could possibly return for future service. Completed on a reasonable time. Appreciate the on line updates. Could possibly return for future service. More