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Clay Cooley Ford
Arlington, TX
4,860 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,860 reviews
December 13, 2025
We are pleased with the product that our sales person Greg Foster provided for us. It was quick & painless. Greg Foster provided for us. It was quick & painless. More
by emmagabby12
Verified CustomerEmployees Worked With
December 12, 2025
Got us the car we wanted but the customer service was severely lacking. No follow up on issues noted on delivery. They did not install the front license plate before delivery and neither after multiple a severely lacking. No follow up on issues noted on delivery. They did not install the front license plate before delivery and neither after multiple attempts to followup. Something that is minor to do but this summarizes the whole buying experience. They just don't seem to care about customer service or professionalism More
by g.c.villarreal
December 11, 2025
Explained everything extensively, made recommendations accordingly. Work done in appropriate time. Satisfied with Dawn’s professionalism. Not overly satisfied with price structure. Thought cost to loc accordingly. Work done in appropriate time. Satisfied with Dawn’s professionalism. Not overly satisfied with price structure. Thought cost to locate issues extremely high. More
by Lugrandables
Employees Worked With
Dawn
December 09, 2025
Scam, not honest, doesn’t reply, lies, horrible customer service, do not recommend, overpriced. Rude service, do not recommend, overpriced. Rude More
by jontheram4444
Employees Worked With
Other Employees :
William (Bill) Belt
December 09, 2025
I like my pick up. Kevin Pryor did a fantastic job. Finance was great. Thank you Clay Cooley Kevin Pryor did a fantastic job. Finance was great. Thank you Clay Cooley More
by spbroyles
Employees Worked With
December 09, 2025
Typically, a car by an experience is exciting and fun. Once you sign all the paperwork, it is something to look forward to when you open the door of your new vehicle. This dealership failed to produce a Once you sign all the paperwork, it is something to look forward to when you open the door of your new vehicle. This dealership failed to produce a quality experience, picking up my new truck. They had an entire day to get the truck, detailed and smelling good. That was not the case. I was very disappointed in the lack of customer service and showing me all of the details of the interior, including the features. Unless the price is right, I have no reason to return to the dealership. More
by roxanabagwell
Employees Worked With
December 08, 2025
Very Friendly, fast and attentive! Was impressed with how efficient they were. Would definitely recommend Was impressed with how efficient they were. Would definitely recommend More
by edgarj.nevarez
December 08, 2025
Great service on my car! The staff was professional, fast, and very thorough. They explained everything clearly, kept me updated, and made the whole experience easy and stres The staff was professional, fast, and very thorough. They explained everything clearly, kept me updated, and made the whole experience easy and stress-free. I definitely trust them with my vehicle and would recommend this dealership and my service advisor Alec to anyone needing reliable service. More
by CRISTINACANIZALES88
Employees Worked With
