
Classic Volkswagen
Mentor, OH
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My experience with the service department is always very pleasurable. The desk staff is extremely helpful and nice to be around. They always seem to want the best for their customers. The work that I've had pleasurable. The desk staff is extremely helpful and nice to be around. They always seem to want the best for their customers. The work that I've had done on my Jetta has always been above par...I've never had any issues after having service done on my car after visiting this dealership. More
I had a wonderful experience. Scott was attentive,stayed late for us,and walked us through everything we needed. A wonderful dealership.The people like Amy at the desk were helpful and I was shown a variety late for us,and walked us through everything we needed. A wonderful dealership.The people like Amy at the desk were helpful and I was shown a variety of choices to my category of what I liked. Very helpful and informative. More
The staff at Classic VW are the most courteous that I have ever experienced. I have been buyting cars for a long time and without a doubt these are the best service people that I have ever dealt with. Th have ever experienced. I have been buyting cars for a long time and without a doubt these are the best service people that I have ever dealt with. They always manage to squeeze me in no matter how busy they are. I drive a 100+ miles a day. I can call them about a concern I have with the car and they will try explain it to me and/or schedule me in. I had a concern with the Low Tire Sensor and had called the service mgr. to find out what was going on. He took the time and explained the causes and solutions over the phone. He took the time to make sure I understood the situation. This kind of service is unheard today! They are to be commended for the job they do! More