Classic Mazda

Shane and the Sales Manager that assisted me was amazing. Very friendly and extremely helpful. I will recommend that dealership for anyone who is looking to purchase a vehicle. Very friendly and extremely helpful. I will recommend that dealership for anyone who is looking to purchase a vehicle. More

Bob, the sales rep. was great. Friendly, answered all questions thoroughly. I went to the dealership feeling anxious and nervous about dealing with a totally new dealership and people I did not know. T questions thoroughly. I went to the dealership feeling anxious and nervous about dealing with a totally new dealership and people I did not know. The employees seemed to portray honesty and also a thorough knowledge of the vehicle and also the dealership. My preconceptions of the experience were discounted by the kindness and seemingly honest traits of the sales rep and finance mgr. Overall a very positive and pleasant experience. More

We love our new car! Everyone was very helpful & knowlegable. This made the process fast & simple. Dan came to my work to pick up the car to add remote start & a luggage rack...that made the process knowlegable. This made the process fast & simple. Dan came to my work to pick up the car to add remote start & a luggage rack...that made the process easier. More

The customer service at Classic Mazda is top-notch. I was treated with professional respect and consideration in making my decision to purchase a new car. treated with professional respect and consideration in making my decision to purchase a new car. More

I chose Classic based upon past experiences. This time at first, price drove me here. After working with Bob Culkins, my sales associate, it's the quality of the people. He knew everything about the veh at first, price drove me here. After working with Bob Culkins, my sales associate, it's the quality of the people. He knew everything about the vehicle and was very polite. More

I purchased 3 cars from this classic mazda dealership in Mentor and have been overall satisfied with my experience's at this dealership. For this last visit, the salesman I dealt with was easy to work with Mentor and have been overall satisfied with my experience's at this dealership. For this last visit, the salesman I dealt with was easy to work with and did not push anything on me. He worked with me to get the best deal and was quick to get a response. The staff overall are all polite and I would highly recommend this dealership to friends and family. More

Enjoyed the dealership. Everyone was nice and straight forward. There was no pressure, and Steve was upfront about the issues with the car i was buying. forward. There was no pressure, and Steve was upfront about the issues with the car i was buying. More

referred by dave kirk from classic, robert was very helpful and made the process extremely easy and stress free. excellent follow up after the sale to inform us on the timeframes for the remote instal helpful and made the process extremely easy and stress free. excellent follow up after the sale to inform us on the timeframes for the remote install as well as the check back to pay off our current lease. More

I brought my car in because the automatic starter shuts off as soon as you open the door. After the car being there half a day, the service department said that it was a manufacture install and there was n off as soon as you open the door. After the car being there half a day, the service department said that it was a manufacture install and there was nothing they could do. I know other new cars (Mazdas) do not do this with a factory installed automatice car starter. Also, if this problem was known as a "factory" install defect, why didn't the service department know this and tell me before I brought it in. I do not believe that Mazda, the corporation, would be satisfied with such a disfunctional automatic starter. The service department gave me Mazda's number to call. I really felt that this was something they should have pursued, since I bought the car from them. More

I bought a used car from them in June. I purchased a 2006 Chrysler Town and Country mini-van. I traded in a VERY beatup 1997 Plymouth Grand Voyager mini-van that I'm sure the staff has nightmares about 2006 Chrysler Town and Country mini-van. I traded in a VERY beatup 1997 Plymouth Grand Voyager mini-van that I'm sure the staff has nightmares about!! They were wonderful, were easy to deal with, very accomodating, and I love the car. Nate drove all the way to Classic Madison to bring the car to Mentor for me to see. While Nate was at his military weekend, Pete covered and was very helpful. I recently had the oil changed and tires rotated and the service department was wonderful also! I don't remember the lady's name in the service department but she was very nice and helpful. In reference to the question below about "how did I find out about you" 26 years ago I bought a car from Classic and it was a very positive experience then also. More