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Classic Mazda
Mentor, OH
288 Reviews
Classic Mazda Mentor is proud to serve drivers throughout Mentor, Painesville, Madison, Willoughby, Concord, Chardon, Wickliffe, and greater Lake County with a dealership experience centered around clarity, comfort, and exceptional customer care.
Mazda represents the perfect blend of artistry and engineering — and our mission is to deliver that same thoughtful balance in every interaction with our customers. From your first browse to continued ownership, we aim to make every step simple and enjoyable.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 288 reviews
June 11, 2026
Andy operates with outstanding customer service, multitasking, proficiency, efficiency, and communication skills, helping to alleviate the stress of an unexpected / unscheduled visit due to sudden b multitasking, proficiency, efficiency, and communication skills, helping to alleviate the stress of an unexpected / unscheduled visit due to sudden battery issue. More
by NARACHEL21
Verified CustomerEmployees Worked With
Andy Hetrick
June 11, 2026
Jon and his team always take excellent care of me. They send you a video showing you what was done. They send you a video showing you what was done. More
by Bcuinohio
June 11, 2026
Always deal with this service center, have never had a problem that wasn't resolved quickly. I do recommend to others. problem that wasn't resolved quickly. I do recommend to others. More
by Steve FORGUS
Employees Worked With
June 08, 2026
We worked with Jon Black - exceptional to work with. Very professional and helpful in narrowing down the perfect vehicle for us. We will certainly contact him again in the future. Very professional and helpful in narrowing down the perfect vehicle for us. We will certainly contact him again in the future. More
by dmgriesmer
Employees Worked With
Jon Black
June 07, 2026
Very Professional, easy to work with Everything was handled correctly and smoothly, with no errors handled correctly and smoothly, with no errors More
by futuresequence
Employees Worked With
June 07, 2026
Easy to work with, easy to schedule and accommodating. They are honest with I need to do right now with my car and what could wait until the next oil change and I appreciate that! They are honest with I need to do right now with my car and what could wait until the next oil change and I appreciate that! More
by AC
June 07, 2026
Great customer service. Always friendly and accommodating. Let me know what services are recommended, but I’m never pressured. Always friendly and accommodating. Let me know what services are recommended, but I’m never pressured. More
by dan@shaner.cc
Employees Worked With
June 06, 2026
No snacks in the waiting area. No nitrogen for my tires. Thus I subtracted one star. Otherwise they do a pretty fine job, although Mazda pricing for various services has gone up, j No nitrogen for my tires. Thus I subtracted one star. Otherwise they do a pretty fine job, although Mazda pricing for various services has gone up, just like prices everywhere. More
by jdbekeny
Employees Worked With
