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Classic Elite Sugar Land - Service Center

Sugar Land, TX

4.6
2,362 Reviews

2,362 Reviews of Classic Elite Sugar Land - Service Center

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October 15, 2024

I worked with the receptionist, service advisor, and cashier. Across the board the individuals were indifferent. The best comparison I could offer would be the dmv. I will avoid this dealership . More

by Sugarland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

As ALWAYS, Carlos never fails to exceed any hopes or expectations. Carlos is the best when it comes to responsiveness and customer service! He is such an asset to your organization! More

by shannonpetersonintexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
October 14, 2024

Efrin our sales person was the best, kept us informed all the way through the process....He is a keeper and his customer service skills comes natura . More

by rbolls
Recommend Dealer
Yes
Employees Worked With
Efrin
October 14, 2024

Chris Hogan was fantastic! Got my car fixed right the 1st time and kept me updated throughout the process. Thanks again! More

by bron0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hogan
October 14, 2024

Great, timely service. Returned at the time expected to include time it took to order parts and put on vehicle More

by sandlily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

Classic Chevrolet was Avery good service experience. I didn’t make an appointment.They got me in and out quickly. More

by bbreaux411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Smith
October 13, 2024

Great Customer Service Very polite & knowledgeable Very friendly Very good about getting your vehicle out of shop in an timely manner. More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2024

The team is very well organized, Excellent Service ! Eric Lazo is the best service advisor I have ever dealt with, He keeps me posted about what is needed to be done to keep my SUV in a good shape w More

by Willey733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Busby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Alexandri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Lazo ..FIVE STARS all the time
October 13, 2024

Hector the sales rep made it such a laid back purchasing process that it was completely stress free. More

by robbie.katie.allen44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Morfin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2024

Working with Classic Elite was a hassle free enjoyable experience. Better yet I am excited to be able to bring my new vehicle in for service and know I will be treated great. More

by robbie.katie.allen44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Morfin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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