Rafael Alexandri
Rafael Alexandri at Classic Chevrolet Sugar Land

Rafael Alexandri

Salesperson

Classic Chevrolet Sugar Land

13115 Southwest Fwy
Sugar Land, TX 77478

4.3
108 Reviews
4.3

108 Reviews

Write a Review

108 Reviews of Rafael Alexandri

July 28, 2026

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Employee Rating

Very fast and efficient service, wasn’t there a hour before service was complete. Same consistent service from my previous visits. More

by mbaker1911
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Recommend Dealer
Yes

June 24, 2026

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Service is very orderly and well explained, all questions answered. I like the fact that everyone there takes the time to listen to your questions and help. Wait time was timely. More

by jazzman1219
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Recommend Dealer
Yes

Other Employees Tagged: Sala Karouni

Jun 26, 2026

Classic Chevrolet Sugar Land responded

Hi, thank you so much for the positive review!

June 17, 2026

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If you want excellent service ask for Rafael. He did an amazing job taking care of me and my truck. I am very pleased with the service i received. More

by Keith2725
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Recommend Dealer
Yes
Jun 20, 2026

Classic Chevrolet Sugar Land responded

We appreciate your positive review about your recent experience with us!

June 16, 2026

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I did wait at least 10-12 minutes when I pulled in there. The lady was nice to me so that was great but last time I brought my truck for service they didn’t re calibrate the tire sensors. More

by santosisaleilani
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Recommend Dealer
No

June 02, 2026

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Very happy with my service. Everyone was very polite, courteous and kept me well informed of the process. I will highly recommend Classic Chevy Suagr Land 100%! Fantastic exper More

by gsanchez65
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Recommend Dealer
Yes
Jun 04, 2026

Classic Chevrolet Sugar Land responded

Hello, thank you for your kind words and this wonderful review!

March 26, 2026

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Quick, fast and friendly service. They even washed my car and I was not expecting that so that was very nice. More

by rrubio1488
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Recommend Dealer
Yes

Other Employees Tagged: Margery Mata

Mar 29, 2026

Classic Chevrolet Sugar Land responded

We're glad everything was completed quickly and to your satisfaction!

March 18, 2026

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Communication was very poor . One of the lady that had book my service for that day say the parts department has the part in hand so I bring in for service and it took all day wit More

by turtletran75
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Recommend Dealer
No

Other Employees Tagged: Drew Hoth

March 17, 2026

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Employee: Melissa was speaking out loud in the middle of the lobby making comments that were out of line and she is working customer service if she doesn’t like people and it’s so hard to assist the public More

by villarrealjonathan31
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Recommend Dealer
No

Other Employees Tagged: Melissa

Mar 20, 2026

Classic Chevrolet Sugar Land responded

Hi there, we appreciate your honest feedback, as we are always looking for ways to improve.

December 31, 2025

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Employee Rating

Quick, easy process. ....Rafael did fantastic as always! I would highly recommend anyone to use this service department!!!! More

by johna8
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Recommend Dealer
Yes

Other Employees Tagged: Drew Hoth

Jan 02, 2026

Classic Chevrolet Sugar Land responded

Hi, thank you for your kind review; we are happy to pass along your comments to Rafael. Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

December 17, 2025

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Employee Rating

Dropped off at 9am, nothing done by 5pm, waited another hour just for an oil change More

by bbernard0311
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Recommend Dealer
No
Dec 20, 2025

Classic Chevrolet Sugar Land responded

thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership.

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