Classic Elite Chevrolet Sugar Land

Cesar and the team made my purchasing experience a very good overall experience. Everyone was very responsive and did not make me feel pressured. Overall, the process was quick and efficient. good overall experience. Everyone was very responsive and did not make me feel pressured. Overall, the process was quick and efficient. More

Very excellent , fast service and great customer service from Jeff Russo, I highly recommend he become a supervisor from Jeff Russo, I highly recommend he become a supervisor More

I got there at around 2:20 p. m., was pre-approved via GM and didn't leave out until 8:45 p.m. I was asked by Mr. Jackson to complete an application and was told it was needed for m., was pre-approved via GM and didn't leave out until 8:45 p.m. I was asked by Mr. Jackson to complete an application and was told it was needed for the file. They re-ran my credit and gave me a higher interest than I should have received thru some bank I had never heard of; I was told that I "could re-finance when the rates dropped. Mr. Jackson asked me if I would have my oil changed at the dealership and provided the paperwork for the lifetime engine warranty and when I asked the cost, he said $599. I just googled the warranty and it's complimentary if you have your car serviced at an authorized place that uses BG products. That was his way of adding an extra $599 to the vehicle's price. The website advertises $500 off any vehicle and he told me that he didn't know about that. These people are scammers, take your business somewhere else. I got my vehicle re-financed within a month to get the rate I know I should have. I emailed the owners twice and never received a reply. More

Hector was a great consultant. He assisted me with the purchase of my 2024 Silverado Z71. It was a seamless process from start to finish. He assisted me with the purchase of my 2024 Silverado Z71. It was a seamless process from start to finish. More

Service was great, they paid attention to what I was looking for and stayed within my budget. My overall experience great ask for Kristi Jolley and her partner Robert. looking for and stayed within my budget. My overall experience great ask for Kristi Jolley and her partner Robert. More

Dealership is great. Chris Hogan has always kept me updated on the status of my truck. Everyone is helpful. Chris Hogan has always kept me updated on the status of my truck. Everyone is helpful. More

Very good experience! Everything was so fast and the people were so nice! Good experience overall like always! Everything was so fast and the people were so nice! Good experience overall like always! More

I was greeted very warmly by Chris! In and out service exceeded my expectations! Thank you In and out service exceeded my expectations! Thank you More

Overall experience: as poor as it can be. Made appointment online whereafter I would get contacted for confirmation. Never received any confirmation. Reached out myself via the chat functi Made appointment online whereafter I would get contacted for confirmation. Never received any confirmation. Reached out myself via the chat function, whereby I was promised that somebody would reach out. Also received 5 different e-mails from 3 different e-mail addresses, promising that somebody would reach out. Never happened. Had to reach out myself again to get the appointment confirmed. Show up at the appointment, to be told that it was extremely busy, and it might take 3-4 hrs (even with an appointment). Decided to take an Uber home, all the way back to Cypress since I did not want to wait 3 or 4 hrs. Arrived home, after about an hour and get a phone call straight away that the car is ready...................... Very poor communication on all aspects. Why do you promise that somebody will reach out when you have no intention to do so. (Received 2 mails from D. Hoth, 2 from D. Alexander and 1 from Taylor stating that they would reach out shortly. Nobody reached out) More

Vehicle needed an oil change. MikeG was very courteous and worked us in. We were complete in about 90 minutes MikeG was very courteous and worked us in. We were complete in about 90 minutes More