Back

Classic Sugar Land - Service Center

Sugar Land, TX

4.5
2,571 Reviews

2,571 Reviews of Classic Sugar Land - Service Center

Sort by
February 13, 2025

Grate That is all is that 15? Great, great-great. I aint got 15 words if I had 15 words I would tell you. The experience was good. I didn't have to wait. Everything was okay. It' More

by cecilreece2177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

They was not anest with me they sold me a SUV over price 6000$. And refused to give me the 1000$ Cosco discount . They just lied to me I will make sure to share all that information with all the people I kn More

by samelewa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nader El-Halou
1.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Safiti
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2025

The surcharge on credit cards is more than expected. The repairs are expensive plus adding the excess credit card surcharge is a bit much. Thinking of changing repair shops. More

by docleejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

The service department is very nice and helpful. They make everything so smooth and easy. More

by drene_hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, service department
February 11, 2025

It was really quick to get the first service done. I appreciate the service advisor help in all of this More

by Melwynmanuelalleluia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

Ireneo Sanchez is an excellent and caring service advisor. He provides detailed information and makes sure that I am not waiting for a long time. More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

They go the extra mile for their customers to make sure you get what you want with the best deal More

by shunny_poo
Recommend Dealer
Yes
Employees Worked With
Elias Safiti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
February 10, 2025

I was very satisfied with the work and would come back if in the area. More

by josephinedamian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

The problem that I went in for is still not fixed and I haven’t received a call back from Mr. Drew. More

by dltn_kln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

Gilbert was my service advisor & took great care of my truck. Also needed a molding replaced & he set it up with Paula at the collision center. She was great as well. Even the gentleman that detailed it w More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert in Service, Paula in Collision
...
5
...