Classic Buick GMC

Not happy with the customer service. Not very happy with this dealership. My husband and I went in yesterday and bought a 2009 Chevrolet Silverado. We did go in with the understanding tha Not very happy with this dealership. My husband and I went in yesterday and bought a 2009 Chevrolet Silverado. We did go in with the understanding that there would be dents and scratches here and there. It is a used truck. When we inspected the truck we found a fog light was out and the middle console was broken. When it is in the upright position it will not close it swings open. When we asked our sales rep David Wallace if they would replace both he said his manager (Donnie Macaluso) would not have them replaced. I asked well how about they just take it off the bottom line.. far enough right.. well he said no. When we asked David if we could speak to Donnie ourselves he said there was nothing he would do. They were not willing to work with us at all. Not very good customer service. Vanessa F. Humble, TX More

I purchased a 2007 BMW X3 with Mr. Bentley's dealership and could not be more satisfied. In all my previous adventures in car buying I have never been treated so well and honestly as with Mr. Bentley. He h and could not be more satisfied. In all my previous adventures in car buying I have never been treated so well and honestly as with Mr. Bentley. He holds his employees to the highest standards and more than makes up for any short comming they may make. I had never dealt with a car dealer that in some way didn't leave me feeling dirty or violated, but with Classic Auto Group Galveston it was completely different. Mr. Bentley is a joy to buy a vehicle with! I will refer people in the future to him and will return to him as a customer! And no this is not the dealership typing up this review, I'm a real person and to prove it I have left my information below, feel free to contact me if you have any questions about the dealership or what salesmen to ask for... J. Ross Soileau 409-795-4503 Galveston, TX More