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Classic Buick GMC
Galveston , TX
612 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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612 Reviews of Classic Buick GMC
April 05, 2024
To begin with the car had to be towed to the Dealership a 2nd. time. 8 days to repair my car & they don't offer loaners, nor did they tell me that I could get a rental & be reimbursed for it. This car is sti 2nd. time. 8 days to repair my car & they don't offer loaners, nor did they tell me that I could get a rental & be reimbursed for it. This car is still under warranty, so far it has had 2 batteries replaced, 2 Fuel pumps replaced, multiple trips to get the rear camera repaired. Plus I paid to have the original tires replaced which were defective. I called GM to complain & see if they could help. The answer was they would get back to me in 3 days. The GM rep. that called me back mentioned that the Service Manager said that they had trouble contacting me to let me know the car was ready. I offered to show her the phone call log on my phone so that she could see that that was just not right. Buying the car was a pleasurable experience. My dealings with service have been just the opposite. I will say that Nick tried his best and was easy to deal with. More
by mccraryr
Employees Worked With
Nick, Tony Hyden
September 23, 2023
I own a Chevy Bolt which is under the manufacturer recall to replace its battery pack. Nick the service advisor took great care to understand why my car's battery pack was not functioning as it should - he c to replace its battery pack. Nick the service advisor took great care to understand why my car's battery pack was not functioning as it should - he consulted with GM's battery rep and ordered the replacement battery pack. Within a week the new battery was installed. Will not go the any other Chevy dealer in the future since Classic is the best! thanks also the David the sales manager who assisted in the process. More
by pcooper
Employees Worked With
David Froeschl
August 08, 2023
Drove an hour to this dealership to buy a new truck. We get there and the truck is also 10000 more than advertised. Stay away from changing prices! We get there and the truck is also 10000 more than advertised. Stay away from changing prices! More
by Customer
Employees Worked With
I don't even remember the salesmans name
April 16, 2023
I had a very hard time looking for a car especially as a new immigrant in this country, but Mick was able to help me afford my dream car. I was anxious of going to a dealership because of several bad review new immigrant in this country, but Mick was able to help me afford my dream car. I was anxious of going to a dealership because of several bad reviews but this dealership listened to my needs in terms of financing and helped me achieved them. Thank you so much classic dealership and thanks mick! I will go back to Mick for future purchases and refer him to my friends. More
by gcherryannekaye3
Employees Worked With
Erik Munoz, Mick McShane
April 15, 2023
Classic is a great dealer for getting a vehicle without a bunch of useless add ons. They’ll try and sell them to you in the financing bundle but you can decline bunch of useless add ons. They’ll try and sell them to you in the financing bundle but you can decline More
by dnnash91
Employees Worked With
Mick McShane
March 08, 2023
Justin was very thoughtful and at tentative to me throughout my time with my Bronco order process. He communicated well and within a timely manner. The day of the actual purchase, my wife and I were throughout my time with my Bronco order process. He communicated well and within a timely manner. The day of the actual purchase, my wife and I were in & out within the hour with the purchase, which is unheard of in comparison to the previous lengthy processes I’ve had at other dealerships. Overall, my wife and I are very happy with our purchase and will continue to be Classic customers. More
by Avery H
Employees Worked With
Justin Love
March 04, 2023
Great buying experience. No BS, no dealer add ons or markups. A majority of the other dealerships in the Houston area try to force you into buying “protection packages” for u No BS, no dealer add ons or markups. A majority of the other dealerships in the Houston area try to force you into buying “protection packages” for upwards of $3K, that won’t happen here. Royce Seay is a good dude and I’ll definitely buy from him and Classic Galveston again in the future. More
by Jay756
Employees Worked With
Royce Seay
February 27, 2023
Had a great experience with Mina and Classic Toyota. They don't add extra fees, premiums, or useless packages - pricing was very straightforward. Communication was great and I was in and out with my new They don't add extra fees, premiums, or useless packages - pricing was very straightforward. Communication was great and I was in and out with my new car in a very reasonable amount of time. Would definitely recommend this dealership and Mina. More
by Chris
Employees Worked With
Erik Munoz, Mina Baher
