Classic Buick GMC

They truly worked with me to get a great deal on a truck. Demonte worked with me very well. Demonte worked with me very well. More

Once I finally connected with Jeff 4/16/25 in the service department, everything seemed to work fine. Got my 4/17/25 7am appmt which took almost a week to set up. And he kindly arranged to have my service department, everything seemed to work fine. Got my 4/17/25 7am appmt which took almost a week to set up. And he kindly arranged to have my service start ASAP since I would have to wait in the lobby for BCM firmware recall update to complete. I live about 10 miles away in Katy and this is outside the courtesy drive range for the dealership. As for arranging appmt, I started this 5 days prior by leaving a request on the website for service. Got an email reply from service manager Patrick Clippard to set up. But found he no longer works there. Also tried several times that day to CALL to arrange service and left several messages with Anthony Gigliano. Turns out his phone was on the fritz. No return calls. Received texts from Addison Scott, sales assistant which was apparently prompted by my trying the online service scheduler. Jeff never heard of Addison. He later started trying to market car sales via text, but no service ever scheduled/ confirmed by him. It was only after I called service dept again Wednesday 4/16/25, hoping I would receive the promised confirmation of the scheduled online service date of 4/17/25. I successfully connect with the service department, Jeff. Real comedy of errors and an apparent perfect storm in multiple failed contact options for service. I assume the service was done properly (nothing to test quality of firmware upgrade). But, it was started promptly (about 1-2 hrs wait in lobby). Don't know if anyone actually reads these feedback texts in the interest of continuing improvement, but I am committed to sharing my experience, and hope you find value in it. By the way, kudos to the lady with desk at the service door who kindly let me in to start the paperwork about 10 minutes before 7 (when scheduled to open). She could have ignored me and made we wait outside until 7am. Thank you!! More

Great customer service , go there you want be disappointed. I love my new ride. The best disappointed. I love my new ride. The best More

Great and fast service. I dropped off my vehicle because it was cooling and in took them 1 day to fix it. They also took care of a recall it had. I will definitely be bringi I dropped off my vehicle because it was cooling and in took them 1 day to fix it. They also took care of a recall it had. I will definitely be bringing my vehicle for service here. More

Great service, very professional staff and are very good at following up on questions, even after the sale. at following up on questions, even after the sale. More

Kenny Fern was super helpful and made sure to take care of all of the different things we asked for. He was never rude or ugly. Definitely very satisfied with our buying experience. Lanh Lee, I believe of all of the different things we asked for. He was never rude or ugly. Definitely very satisfied with our buying experience. Lanh Lee, I believe was his name, in the finance department did amazing on getting us a great deal. He was also super kind and helpful. Overall, an amazing experience. I am so pleased with my purchase of my 2021 Chevy Equinox from your dealership. Thank you all! More

I can’t recommend the new vehicle purchase experience at Classic GMC enough. Sony and Rafael were both knowledgeable and extremely helpful in helping me decide on a new truck. I have purchased vehicles prev Classic GMC enough. Sony and Rafael were both knowledgeable and extremely helpful in helping me decide on a new truck. I have purchased vehicles previously from Porsche dealerships and I would put my experience at Classic GMC as comparable. From the vehicle test drives to signing the paperwork the whole team was helpful and friendly. More

Perfect service. .the way we were treated it was excelent …sales person and financial personal. They were excelent. .the way we were treated it was excelent …sales person and financial personal. They were excelent. More

Greatest car buying experience so far me - the salesperson was top notch ! Knowledgeable and personable salesperson was top notch ! Knowledgeable and personable More